Caliber - Chicago - Columbus Ave
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Depends on the type of repair needed
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looked like it was new on outside. They gave me updates about the car which I liked. The staff was friendly and courteous. Will recommend to other people
Likely to Recommend - 5.0/5.0 -
They were very professional
Repair Quality - 5.0/5.0 -
Excellent communication
Customer Service - 5.0/5.0 -
They were very concerned about the condition of the car
My Experience - 5.0/5.0 -
Very helpful knowledgeable willing to listen the crew was great they went above and beyond to make this a good experience Michael and the crew were the greatest I won’t go anywhere else but that shop love it
Likely to Recommend - 5.0/5.0 -
Yes I would
Repair Quality - 5.0/5.0 -
They were great
Customer Service - 5.0/5.0 -
Very good customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So great timing
Customer Service - 5.0/5.0 -
You. Guys did a great job thanks so much
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0 -
Totally satisfied, Caliber went beyond professionalism
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I believe in good customer service, but Mike's customer service was off the charts. He would text or call me daily to inform me of every step during the repair process. He was very detailed and patient. I'm 62 years old and I have never experienced that level of attention and care. Thanks Mike for making me feel comfortable with the repair process YOU'RE THE MAN👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Looked good to me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
A possible rear sensor issue may exist... but I’m not certain at this time. Driving the car over time will tell
Customer Service - 5.0/5.0 -
Betty was exceptional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber did Great job I am very satisfied
Customer Service - 5.0/5.0 -
Caliber did Great job I am very satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Need to give info about caring for a recently painted car (i.e. How long before we can wash the vehicle, etc).
My Experience - 5.0/5.0 -
This was my first time here. I would definitely come back. The service was excellent. Phil explained the process, called to update me and had the car clean an ready to go when I arrived. The secretary at the desk was efficient and quickly lined up a rental car pick up for me. The candies in my car sealed the deal!