Caliber - Chicago - North
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were extremely responsive, attentive and did a wonderful job with the repair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.0/5.0
My Experience - 5.0/5.0 -
The customer service was impeccable. I was kept informed of the progress the entire time. My truck looks like it’s brand new.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Everyone that I encountered it the business, we’re so very, very nice. Explain everything just like their jobs. They did a fabulous job. I was very happy with it. I actually called them the next day to say thank you because I was so happy with the work they did course. It was fun when I drove my car. I felt like I was driving a race car. But I think them and said I appreciate it and hopefully not but if I ever get into an accident I need something again. I will definitely go back to you guys. Thank you so much and I appreciate everything they did.♥️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would definitely recommend Caliber collision to people.
Repair Quality - 5.0/5.0 -
Overall positive experience, from the initial phone call to the damage assessment and the pick up.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alex and the team were great. I was able to find an appointment asap and the work was completed earlier than expected. Great experience overall. Would definitely recommend.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
The quality of the repair seemed good. However, the time it took to complete the repair was longer than what was expected without any change in repair.
Customer Service - 2.5/5.0 -
I had to initiate calls even when I was told that someone would call.
My Experience - 5.0/5.0 -
Tim was very communicative about the process, and very knowledgeable and helpful. The work looked very good and was completed ahead of schedule. He also helped me out with a little knick that he touched up for free. Great experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys did a awesome job. You even vacuumed thr inside of my car. Absolutely fantastic. Thank you!!!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work , all shiny like new
My Experience - 5.0/5.0 -
Every staff member was absolutely lovely and my repairs were completed a lot sooner than anticipated. Thank you - I appreciate you all.