Caliber - Chicago - West Loop
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0 -
Only if there are conventioneer locations close by to them then I would recommend the company. Good thing there are more locations since the recent merge.
Repair Quality - 5.0/5.0 -
Customer service was great, my vehicle was fixed in a timely manner. Michael, nicknamed Mikey, continuously kept me informed
Customer Service - 5.0/5.0 -
I liked the outcome of my car. They went above and beyond taking off some tar off of my car too
My Experience - 5.0/5.0 -
Very good communication and excellent service.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I'm completely satisfied with the repair work that you guys did on my truck, Thank you for a well done job great work
My Experience - 5.0/5.0 -
Excellent communication. Fast, friendly, informative service. Car is better than new. Staff is welcoming and pleasant. Plus they have popcorn! #winning
My Experience - 5.0/5.0 -
Caliber Collision did an awesome job on repairing my 2013 Nissan Rogue from an accident
My Experience - 5.0/5.0 -
I'm a long time customer of the shop and while they have always done EXCELLENT repair and body work (Andy), the customer service from the entire team is the reason we remain loyal customers. Ryan and Mikey are outstanding at their jobs. They both make sure I am completely comfortable with the estimate and the process. I appreciate the consistency of the entire front office and having the rental car company on site is a major plus.
Likely to Recommend - 5.0/5.0 -
When you still did routine repair, we sent everyone. Will continue to send collision clients.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The customer service is the PRIMARY reason that Caliber continues to retain our business. Ryan, Mikey and the front desk staff are exceptional
Returned Clean
My Experience - 5.0/5.0 -
Professional,courteous,Helpful & Nice. I would recommend my family and friends here. I would come back if i need work done on my truck. I rate the shop and Mickey A Plus.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
A PLUS
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent job. So kind! They even stayed late so I could pick up my car!
My Experience - 5.0/5.0 -
Very respectful and awesome job done
My Experience - 5.0/5.0 -
Good quick service
My Experience - 5.0/5.0 -
Mikey was absolutely wonderful! I cannot sing his praises enough. What a great experience I had working with him and the repair results to my vehicle were at the quality I expected. Mikey seems to really enjoy his work and his positive energy is infectious. What a great experience working with him. The female receptionist that both checked me in and out was also great and very friendly (sorry I do not recall her name).
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Yes I was completely satisfied with the work you guys did on my car job well done yes very well done I appreciate you guys and I want to thank you guys was taking good care of my car and I will also like to thank Mike he was awesome with keeping me updated and informed on what was going on with my car again thank you job well done and very well appreciate it