Caliber - Chicago - West Loop
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
You guys are professional, kept me up-to-date on my vehicle and always an accurate date on when my vehicle is ready. I will definitely recommend this location (318 Morgan Street) to friends and Family. Thank you for another wonderful experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was fantastic. The people were polite and courteous.
Customer Service - 4.0/5.0 -
Communication between the people and myself was misunderstood.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and friendly. Explained the repair work in an understandable manner. We’ve done business with you guys for nearly 30 years
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The communication was perfect. Ryan updated me daily via voice and text. The staff were understanding and gave me time to process the event that resulted in me needing service. The receptionist was a pleasant person. She was attentive. Having Enterprise next door was helpful even though I decided not to get a rental.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car was ready in two weeks. I was updated throughout the process and notified of all concerns.
Customer Service - 5.0/5.0 -
Ryan was always available to answer questions. If he needed to call me back he did. The front desk person listened and provided support as I processed the incident. I NEVER felt rushed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I was driving and my side panel came off
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
quick and excellent work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
nice and quick
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ryan was wonderful. Appreciate his time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ryan was a great help with all the insurance issues
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Attention to detail was excellent
Customer Service - 5.0/5.0 -
All personnel were courteous, professional and knowledgeable.