Caliber - China Spring
12530 China Spring Rd,
China Spring,
TX
76633
USA
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Ford
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The staff is widely recognized for being professional, friendly, and courteous throughout the entire process. Communication stands out as a major strength, with customers appreciating frequent updates via text and in-person interactions. Timeliness is another highlight, as numerous customers noted repairs were completed ahead of schedule. A few customers mentioned minor concerns such as paint imperfections, a color match issue, and a brake light malfunction post-repair, reflecting areas customers feel could be refined further.
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Service Quality
"Excellent customer service and customer quality beyond expectations!"
"Caliber collision did a fantastic job on my car. Everything looks just like it did before if not better."
"Wonderful customer service, quick turn around and great work on the car. Couldnt ask for better service."
"They did an excellent job of the repair and kept me well informed at each step as progress was made."
"Customer Service was amazing, on a level you don't see anymore nowadays."
"Did a great job on repairs & it looked gest, too. Completed repairs 2 weeks earlier than originally estimated. Easy to drop off & pick-up after repairs. Customer ..."
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"Very professional, easy to work with, regular updates on progress, and even finished repairs 2 days early. Vehicle looks and works great. Much appreciated!"
"Vehicle was ready days before initial completion date!"
"Super fast! I liked that my vehicle was gone only a week.. Typically most body shops take FOREVER!"
"Hands down the fastest and best car repair shop Ive used yet. Super friendly and helpful and very informative through ..."
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"Best customer service, communication and repair!"
"... Everything from drop off to pick up was seamless. They kept me informed daily as work progressed. They took care of everything so there was hardly ..."
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"... my Chevrolet Tahoe after it was rear ended. They kept me informed daily by text of the status of the repairs and completed the repairs on schedule. I am completely ..."
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"The team at Caliber kept in touch to let me know what was happening ever step of the way."
"I appreciate the text updates I received"
Lisa
(Mitsubishi owner)
reviewed 8/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kimberly
(Toyota owner)
reviewed 8/6/26
My Experience - 5.0/5.0 -
They were very professional and helpful
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Kenyotta
(Dodge owner)
reviewed 8/6/26
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0 -
Got overspray from what looks like clear coat all over vehicle
Customer Service - 5.0/5.0
Returned Clean
James
(Toyota owner)
reviewed 8/6/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Leslie
(Honda owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Rebekah
(Kia owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Robert
(Honda owner)
reviewed 8/3/26
My Experience - 5.0/5.0 -
Great service. Keep in contact with me through the whole process. And they are very nice people. I will be recommending y'all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks amazing. And the employees was so nice. And they stayed in contact with me the whole time.
Customer Service - 5.0/5.0 -
Awesome
Returned Clean
Devin
(Ford owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Ashley
(Hyundai owner)
reviewed 8/3/26
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
They did amazing with my car
Customer Service - 4.0/5.0
Returned Clean
Daniel
(Toyota owner)
reviewed 7/31/26
My Experience - 5.0/5.0 -
They did a fantastic job it looks like a brand new car, also the staff was very friendly
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Jennifer
(Toyota owner)
reviewed 7/20/26
My Experience - 5.0/5.0 -
Great customer service and quick repair! Would definitely return.
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Ken
(GMC owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great. The staff was great and the work was great.
Customer Service - 5.0/5.0 -
Great
Eddie
(Toyota owner)
reviewed 7/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Joshua
(Ford owner)
reviewed 7/9/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Ernestina
(Toyota owner)
reviewed 7/7/26
My Experience - 5.0/5.0 -
Rolando is nice and professional. The female employee who works the front desk was kind and got back to me in a timely manner. She was patient and polite. I would highly recommend caliber collision.
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Sara
(Mazda owner)
reviewed 7/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service; quick and efficient. The gentleman that helped from start to finish was so kind and made this process easy
Customer Service - 5.0/5.0
Returned Clean
Kyle
(Mazda owner)
reviewed 7/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Cody
(Chevrolet owner)
reviewed 7/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
James
(Audi owner)
reviewed 7/1/26
My Experience - 5.0/5.0 -
Appreciated feedback on a timely manner. They take pride in their work ie. concern that they are doing things appropriately.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Christopher
(Mitsubishi owner)
reviewed 6/26/26