Caliber - Chino Valley

4.9 (15,420reviews)
97%
14622 Ramona Avenue,  Chino,  CA  91710

In operation 29 years, 27 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car

Reviews (15,420)

Likely to Recommend

Repair Quality

Customer Service

My Experience

An appointment for repair was available within two days of the time I called. The updates were informative with estimated day for completion. I appreciate there were no glitches and the vehicle 's repair schedule was on target.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I really appreciated how fast my car was repaired. Jorge was very gracious and kind to me. I will be recommending Caliber to those who are in need of auto repair.

Likely to Recommend

Repair Quality

this was my second time to have my auto repaired at Caliber. I have been completely satisfied with the repairs and was always treated with kindness and respect.

Customer Service

The repairs done to my auto were completed to my satisfaction and I was treated with kindness and respect from your staff.

My Experience

Dave the manager was great and very professional. Adrian was also professional and I was very happy with my expierience.

My Experience

Johnny was so helpful in assisting me with my car repairs!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Lincoln and the staff were friendly and communicative through the process. I’ll only come here with any future needs! I’ve never experienced this quality of customer service at any other body shops!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Constant updates on the progress of the repairs.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The car looked just like NEW. Thank you so much.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Good

Returned Clean

Likely to Recommend

Definitely would recommend I’ve had other vehicle service there 20 years ago I was happy with service then to

Repair Quality

Friendly staff

Customer Service

It was very good to my advisor Jorge and front office

Likely to Recommend

loved my experience and will definitely recommend and use again

Repair Quality

the team was great and communicative + fixed my car quickly! would definitely use caliber again in the event of needing repairs.

Customer Service

the team was great and communicative.

Likely to Recommend

Repair Quality

Car looks great and repairs finished early. Will definitely be coming back for any future repairs

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

To staff in the front office were very friendly, and my advisor Jorge Casillas he is excellent. He kept me updated of my car and he is very knowledgeable. Thank you so much and when I picked up my car, it was very nice and clean.

Likely to Recommend

Repair Quality

Very great service and my analysis was really knowledgeable and always keep me updated. Very good customer service. Jorge Casillas 😊

Customer Service

Jorge Casillas he is great

Likely to Recommend

Repair Quality

Customer Service

My Experience

So nice

My Experience

Adrian was great at keeping us updated and made sure the quality of the work was acceptable.

Likely to Recommend

Repairs were handled very professionally

Repair Quality

Customer Service

Returned Clean