Caliber - Chino Valley
In operation 29 years, 27 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We had a great experience
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Our direct representative Adrian did an amazing job. The front desk could improve a bit by creating a more welcoming environment and providing clearer guidance on next steps.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had an excellent experience with Caliber Collision, and I especially want to recognize Lincoln for his outstanding customer service. From start to finish, he was incredibly helpful, attentive, and communicative. He kept me updated throughout the entire repair process, answered all of my questions, and made what could have been a stressful experience feel easy and seamless. It’s clear that Lincoln genuinely cares about his customers and takes pride in his work. The repairs were completed professionally, and I felt confident my vehicle was in great hands. I highly recommend Caliber Collision, and if you have the opportunity to work with Lincoln, you’re in excellent hands. Thank you for making the entire process such a positive experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Lincoln was great.
My Experience - 5.0/5.0 -
Andrew was on top of everything! Very satisfied with the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service, even better communication, and super fast. Jorge was fantastic!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Received exceptiomal service with regards to my repairs on my vehicle. The passenger side portion of my front grill looks new. Paint was matched perfectly. Jorge kept me informed through the whole process. My only issue today( Sunday, July 19th at 7:45am) is i have not received confirmation that my rental car was returned although i asked the receptionist who assisted me at the front desk to provide me with confirmation of the return. Please advise. Please and thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
On time and nice work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
I would recommend it based upon past interactions
Repair Quality - 3.0/5.0 -
Zero communication throughout the process
Customer Service - 1.0/5.0 -
I received no estimate and no updates as to when my car would be ready
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly staff. (All staff) Rapid repair Great explanations before and after work was done. Andrew kept me informed.
Likely to Recommend - 5.0/5.0 -
Great service and close to my home.
Repair Quality - 5.0/5.0 -
Andrew was a good representative. He kept me informed at all times.
Customer Service - 5.0/5.0 -
From the receptionists to Andrew, they were all extremely friendly and made me feel comfortable.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job was done well. All your staff were kind & very professional. Will let my family & friends know about your business. Thank you.
My Experience - 5.0/5.0 -
What a great team of folks working there. From reception to the service advisor, Lincoln. Impressive! I love the ladies with their beautiful smiles and great service up front, and Lincoln with his quick response to question and constant follow up of repair status. Wonderful job! I hope to never see you, but if needed, I'm coming back to you.
Likely to Recommend - 5.0/5.0 -
I would recommend highly! Especially Lincoln as their adviser.
Repair Quality - 5.0/5.0 -
Very satisfied with the repairs. Trunk opens better than prior to the accident.
Customer Service - 5.0/5.0 -
Customer service was off the chart! From the front desk to Luncoln on top of everything.
My Experience - 4.3/5.0 -
The work done to repair the car was very good. I am pleased with the job.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Adrian was very helpful and professional. Great customer service.