Caliber - Chino Valley
In operation 29 years, 27 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was satisfied.
Customer Service - 5.0/5.0 -
The staff and Adrian were courteous, accommodating. Adrian kept me in the loop and explained to me the issue. I was appreciative of him answering my questions.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Happy with the repairs and everything looks amazing.
Customer Service - 5.0/5.0 -
Lincoln has exceptional customer service and was always available to answer any questions and kept me informed throughout the entire process. (Updates ect)
My Experience - 5.0/5.0 -
Job done quickly and car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with repairs on our car. Looks great when they finished.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a great job on the repairs. And I really appreciated all the communication via text and calls to keep me informed of everything. I will definitely recommend them. Very satisfied customer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication from start to finish. I always knew the status of the progress of my car, as far as how long repairs would be. They were very fast. My contact here was great. They did great work on my car. Overall great experience.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Adrian Hernandez and his team were outstanding with the repairs they did on my vehicle. Adrian kept me informed through the whole process, answering every question I had. He is an outstanding employer reflection for Caliber Collision. Thank you.
Likely to Recommend - 5.0/5.0 -
Already have recommended Caliber to family and friends
Repair Quality - 5.0/5.0 -
Extremely happy with my repairs that were completed at Caliber
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We had a great experience
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Our direct representative Adrian did an amazing job. The front desk could improve a bit by creating a more welcoming environment and providing clearer guidance on next steps.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had an excellent experience with Caliber Collision, and I especially want to recognize Lincoln for his outstanding customer service. From start to finish, he was incredibly helpful, attentive, and communicative. He kept me updated throughout the entire repair process, answered all of my questions, and made what could have been a stressful experience feel easy and seamless. It’s clear that Lincoln genuinely cares about his customers and takes pride in his work. The repairs were completed professionally, and I felt confident my vehicle was in great hands. I highly recommend Caliber Collision, and if you have the opportunity to work with Lincoln, you’re in excellent hands. Thank you for making the entire process such a positive experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Lincoln was great.
My Experience - 5.0/5.0 -
Andrew was on top of everything! Very satisfied with the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service, even better communication, and super fast. Jorge was fantastic!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Received exceptiomal service with regards to my repairs on my vehicle. The passenger side portion of my front grill looks new. Paint was matched perfectly. Jorge kept me informed through the whole process. My only issue today( Sunday, July 19th at 7:45am) is i have not received confirmation that my rental car was returned although i asked the receptionist who assisted me at the front desk to provide me with confirmation of the return. Please advise. Please and thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
On time and nice work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
I would recommend it based upon past interactions
Repair Quality - 3.0/5.0 -
Zero communication throughout the process
Customer Service - 1.0/5.0 -
I received no estimate and no updates as to when my car would be ready
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly staff. (All staff) Rapid repair Great explanations before and after work was done. Andrew kept me informed.
Likely to Recommend - 5.0/5.0 -
Great service and close to my home.
Repair Quality - 5.0/5.0 -
Andrew was a good representative. He kept me informed at all times.
Customer Service - 5.0/5.0 -
From the receptionists to Andrew, they were all extremely friendly and made me feel comfortable.