Caliber - Chula Vista
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I just want to say that I had a great experience and Gustavo was very accommodating to my situation and flexible because of my work schedule. He was very thorough and kept me informed regarding the status of my vehicle. I would definitely recommend this shop . Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was completed in a timely manner as promised . I was informed of the status of the repairs and had no problems whatsoever. Gustavo and his team were great!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car was returned to me washed. The work looked excellent plus they used paper floor Mats to keep it clean. Everyone was nice and greeted me with a smile.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
car looks good
Customer Service - 5.0/5.0 -
very good people
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I even had to come back because a wire had fallen out while they were fixing the car and the manager looked it over and explained that it's usually tucked in behind since it's the alarm cord. I also was completely an idiot about the light not coming on anymore when I opened the car door and he simply pushed a button that was such a "duh" moment for me, but he never once made me feel dumb..even though it so was..haha. So thanks for being considerate of my pride and feelings..I laughed at myself in the car on the way home, but at least he didn't do it to my face..(im sure in the privacy of his own office, but I appreciate that ;) haha)
Repair Quality - 5.0/5.0 -
It took a bit longer than I was expecting, but the quality was wonderful
Customer Service - 5.0/5.0 -
They followed up with almost everything. A few things fell through the crack, but I was still impressed with their follow through. Junior did a good job of leaving me voicemails about everything so I was in the loop
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
10 very likely
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was great.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Associates maintained communication with me throughout the whole process . Very friendly . They went above and beyond to make sure I was satisfied with everything .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
I greatly appreciated the professionalism from Gustavo Jr. and Vicki from the time I dropped off my vehicle, to the communication and updates on my vehicle to when I finally picked up my car. The work done on my vehicle was clean with absolutely no flaus and a beautiful car wash inside and out. I felt like I was picking up my car from the Audi dealership! Thank you for your service ????
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far so good. Time will tell
Customer Service - 5.0/5.0 -
Excellent. I think Valerie was her name. She is great. Give her two raises