Caliber - Cincinnati - Beechmont
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I can't be anymore satisfied with the level of service I was given at Caliber on Beechmont and the work performed was both excellent and done when promised. I especially want to mention Jayne she went above and beyond abswering every question to my satisfaction and keeping up to date on the process of the work. Will definitely recommend this group to anyone. Thanks. Mark
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality was awesome
Customer Service - 5.0/5.0 -
Staff was real helpful
My Experience - 5.0/5.0 -
So quick and easy! The updates were wonderful as well!
My Experience - 5.0/5.0 -
The entire staff was very friendly and informative about the entire process. I was kept informed along the way as my vehicle was being fixed and all questions that I had were answered.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0 -
Car went in for a front bumper replace. Was 7 working day. 5 weeks later we got the car back
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I really appreciate you guys working with me to be without my car for only two days!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0 -
My windshield wipers did not work after I picked up car. Still sitting and waiting to have them fixed
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The work done on the car was excellent however the overall customer service experience was not that great. Communication could due with a a lot of improvement. Work estimation could due with a lot of improvement. If you're sending your customers more than a half dozen extension notifications then your process system is faulty.
Likely to Recommend - 0.5/5.0 -
The actual boby work was excellent but the customer service experience was pretty bad. The repair shop kept my car for a month. Some of it had to do with being behind on other work as told to me directly.
Repair Quality - 5.0/5.0 -
I've only had my car returned for less than a week but by all appearances the work seems top notch, really excellent.
Customer Service - 0.5/5.0 -
Customer service was very lacking especially with communication. Also with estimation of time to take to complete repairs.
My Experience - 0.0/5.0 -
It looks really good but it looks like some paint is peeling on the fender by the door. Also when I was driving my fog light was out on the side it was hit and my door panel was not put back in correctly and looks like it just needs to be popped into place.
My Experience - 5.0/5.0 -
With the new hood, the car looked better than before the accident. Thank you for a great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks better than before the accident.
Customer Service - 5.0/5.0 -
Very helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff was friendly and knowledgeable of what was needed fir my vehicle repairs. Rylee and Rueben provided excellent customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Service was great
Returned Clean
My Experience - 5.0/5.0 -
They did really awesome! My car was done earlier than expected and my car is back to looking brand new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I would give this an 11 if I could.
Returned Clean
My Experience - 5.0/5.0 -
The whole team at Caliber was awesome from beginning to end. I was kept updated about the status of my car throughout and I was almost shocked how good the car looked when I picked it up. The inside was meticulously detailed and the outside looked just as good. I feel like I just got a brand new car, thanks caliber collision for all your hard work.