Caliber - Cincinnati - Eastgate
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction β itβs what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone my wife and I had contact with was extremely pleasant , helpful and professional .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your staff was truly fun to meet and they took such good care of the Armada. Each person was informative, kind, and cared about the situation. Even though it was supposed to take 5-7 days, you knocked it out in 2-3 days and I can't thank you enough! Thanks again to all involved!
Likely to Recommend - 5.0/5.0 -
Super nice staff
Repair Quality - 5.0/5.0 -
Care and respect
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Richie did so amazing with my new bumper and talked me through the whole process!!! I definitely recommend him and the shop !
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Communication of status was great, work was completed on time and Chris was great.
Customer Service - 5.0/5.0 -
Chris and others were great.
My Experience - 5.0/5.0 -
Professional and clean shop. Nice to see there is still craftsmanship in the world today. Chris was prompt professional and answered all my questions. He did what he said he was going to do. Front parking lot wasn't the easiest to maneuver. Overall a great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repair process was discussed completely beforehand. Caliber personnel assisted with info about scheduling a rental car. I was updated frequently as the repairs were made. Thanks for helping to make the process easier!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very pleased with the service from Caliber Collision. They kept me informed at every step on the progress of my repair. Work was completed on time and great worksmanship. Entire car was detailed before being returned. Thank you very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car was repaired quickly and I was kept updated on the status of the repair. The back of my RAV4 looks like new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The new bumper and back door fit perfectly and look great.
Customer Service - 5.0/5.0 -
The people I spoke to were polite. They kept me informed of the progress of the repairs. I was able to leave my rental car at the shop when I picked my vehicle up and they called Enterprise to pick it up
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job communicating with me and were very professional. I could tell they cared about getting my car done as soon as possible but were at the same time meticulous about getting the job done right.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were quick. Also got my bird out of my grill! Excellent service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We found a small mistake and took it back and it was fixed quickly.
Customer Service - 5.0/5.0 -
Great communication.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Great job
Customer Service - 4.0/5.0 -
ππ½ππ½ππ½
My Experience - 5.0/5.0 -
Thank You for sending us emailed updates during the repair process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We loved how they kept us informed on the progress via e-mail.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very good customer service and vehicle seems to be fixed up as good as if not better than before the accident. They also detail cleaned the car out which was a nice touch. I would recommend.
Repair Quality - 5.0/5.0 -
Very good customer service and vehicle seems to be fixed up as good as if not better than before the accident. They also detail cleaned the car out which was a nice touch. I would recommend.
Customer Service - 5.0/5.0 -
Very good customer service and vehicle seems to be fixed up as good as if not better than before the accident. They also detail cleaned the car out which was a nice touch. I would recommend.