Caliber - Cincinnati - Eastgate

4.9 (1,686reviews)
98%
4425 Aicholtz Rd,  Cincinnati,  OH  45245

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
GM
I-Car

Reviews (1,686)

My Experience

Loved the text updates on the status of my repair

My Experience

Tim and Chris where great! My car came back clean and fixed looking like new!! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Looked as good as before the incident Was also returned to me a couple days ahead of schedule

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Overall excellent service from start to finish 5 out of 5 stars!

Likely to Recommend

Repair Quality

Excellent service, and communication.

Customer Service

Great communication.

Returned Clean

My Experience

Likely to Recommend

Totally recommend

Repair Quality

Great people to work with.

Customer Service

Friendly

Returned Clean

My Experience

Thanks for handling everything

Likely to Recommend

Repair Quality

Thanks

Customer Service

Is was just fine. I was very pleased

My Experience

Thank you for helping me with car rental and the status updates.

Likely to Recommend

Repair Quality

I was very pleased with the work. When there was a problem with the passenger side window it was taken care of immediately Thank you

Customer Service

Likely to Recommend

Outstanding work and service!

Repair Quality

Customer Service

The repair was made quickly.

My Experience

They did a great job and my car came back in excellent shape. The staff was very professional and courteous. Chris did a great job keeping me informed and even making sure my vehicle came back to me in perfect condition. Excellent job.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Chris did a great job and was very helpful thru the entire process. Thank you!!😊

My Experience

The guys at the Eastgate location are great and take awesome care of my each time I’ve been in.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me updated the entire process

My Experience

As I drove home, a light came on in my car. "TPMS" I tried to call, but probably everyone had left. (I picked the car up right at closing time) I'm not sure I feel safe to drive it tomorrow on the highway to work. I read in the owners manual that it could mean a few different things.

Likely to Recommend

Repair Quality

I appreciate your willingness to do what needed to be done until everything was fixed.

Customer Service

I believe that it is the PEOPLE at this branch (Eastgate) that made my experience at Caliber one that I would recommend to others.

My Experience

The staff were very courteous and I was very satisfied with the service, to date. I would rate the customer service as very good. I also appreciated that the car was washed when I picked it up.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

They did a fantastic job. I’m very pleased with the work.

Customer Service

Returned Clean