Caliber - Cincinnati - Eastgate
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone was extremely kind and explained the process very well.
My Experience - 5.0/5.0 -
They were great explained process,answered any questions also informed me of a tail light issue and how to handle this at my dealership. Above and beyond
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding service and quality of work.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service, great on daily updates, and quality of work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and ahead of schedule
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I will post Tim Messages for everyone to see ! No one should be spoke to the way he did !! I have voice mails that were out of control...
Repair Quality - 0.5/5.0 -
Tim Flanagan is one of the worst people I have worked with. You should limit the contact he has with any customers ! Tim Flanagan [[email protected]]. I was very Thankful for the work Christopher Partin was able to help with .
Customer Service - 0.5/5.0 -
Tim Flanagan called left nasty messages on my cell phone and to my email.
Likely to Recommend - 5.0/5.0 -
Like I said the repair was exceptional
Repair Quality - 5.0/5.0 -
Fantastic job far exceeded my expectations
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Got a text on Monday morning saying that my car was nearing completion, then on Wednesday got a text saying it was in final stage or something like that. It was a bit confusing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great work
Repair Quality - 5.0/5.0 -
Was happy when I was told it would take an little longer due too your tech was concerned about the reading after the alignment and order the parts needed and sent it back till it was right
Customer Service - 5.0/5.0 -
Professional approach and kept me updated with the progress,
My Experience - 5.0/5.0 -
Easy to schedule appointment, friendly staff with expertise. Would definitely recommend.
Likely to Recommend - 5.0/5.0 -
First experience with Caliber Eastgate-I'd return for any repairs in the future and would recommend them highly to friends/colleagues.
Repair Quality - 5.0/5.0 -
Tim and Dallas took care of my VSA stabilizer issue immediately following my call after I picked up my beautifully repaired Acura TL! Delighted with service/personnel.
Customer Service - 5.0/5.0 -
My Acura TL looked like new after my accident. Appreciated the progress notifications during the repair process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Excellent customer service and reassurance
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We were very impressed with Caliber. Communication on the status of the vehicle at every step of the repair was great and they did a great job repairing the vehicle. It looks like new!
Customer Service - 5.0/5.0 -
Chris was great and he kept us updated at every step.
My Experience - 5.0/5.0 -
Tim Flanagan was very helpful with the estimate and the claim paperwork,the repair work was done well and in a 5 day period which worked out great for us .it was great job done by all involved.👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All personnel I encountered were friendly, knowledgeable about my needs, professional in their approach. There were no big surprises at the end regarding the estimate and final charge. All around good experience. Never felt like I was being taken in any way. They are the best and I think they know it. And they should because they do the job right from the first communication on the phone to the payment and Final exit. Other businesses could learn some customer lessons from them. And of course they obviously know their job well!