Caliber - Cincinnati - Eastgate
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Chris explained what I could expect and my car was delivered on time.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am VERY impressed with how Caliber fixed my Blue Kia Rio. They made my car look like nothing has happened to it and made it look like new again. Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The only part I was disappointed with was the drop off confusion. Apparently my appointment had not been placed on the calendar.
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0 -
Nobody there to answer the phone when I came to my appointed time to drop off the car. Person who was washing a car did not know about COVID procedures with the paperwork.
Returned Clean
Likely to Recommend - 5.0/5.0 -
The staffs were very professional and great ambassadors for your company
Repair Quality - 5.0/5.0 -
The technicians did a wonderful job restoring the appearance of the damaged area of the car
Customer Service - 5.0/5.0 -
Great Job...very thorough and helpful
Returned Clean
My Experience - 5.0/5.0 -
I was so empressed with my experience at Caliber They did an great job on my car kept me informed on the progress and returned my car when they told me. I Great job really pleased
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was nice and courteous. They drove me Home and picked me up after my repair was complete. Great job. I can’t even tell anything happened. The car was vacuumed and washed when I got it. The work was done in a timely manner. Highly recommend these guys.
My Experience - 5.0/5.0 -
Took a little long and that ok because the outcome was fabulous. My car looks fantastic 🤩
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work my car looks fantastic. Cleaning up that small part of the car makes a major difference
Customer Service - 5.0/5.0 -
Nice staff
Returned Clean
My Experience - 5.0/5.0 -
Quick and done before scheduled time. Very nice customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10, great customer service and timely repairs to my car.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Chris did an amazing job and went above and beyond to meet my repair needs. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Chris did an amazing job making sure my repair experience was everything I expected and more!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Chris was very helpful & talked me through absolutely everything I needed to know. He let me know every step of the way what was going on. He let me know when my car would almost be done. They washed it for me & everything. She looks new I was most definitely be back because of Chris. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Completely satisfied with workmanship and service
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
service and workmanship very good
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Better than new! Great and friendly staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything went well as far as my car being taken care of, however communication was lacking and sometimes contradictory.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication throughout the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful service-great communication-would highly recommend
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent company. Reccomend highly!