Caliber - Cincinnati - Glenway Ave
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good job
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0 -
I received a phone call asking if I would accept a used car door to replace the one that was hit on the driver's side rear. I responded that no, my insurance pays for a brand new door. When I received my car back it has the exact same door on it and I do believe my insurance was charged for a replacement door. I guess I don't understand why that door was not replaced and was repaired instead. It is obviously the same door that was on the car, why we were told that the reason it was taking so long was because they were waiting on the door?
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Body repair was done well - can't tell there was any problem. Communication was frequent and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very nice!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0 -
Very nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I want to thank Caliber Collision for the great job they put l into my car .I thought it was over for my car , That was not the case, Thanks once again and Marry Christmas and Happy New Year's.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was very courteous and kept me informed throughout the entire process.
Likely to Recommend - 5.0/5.0 -
The crew gave me A+ service.
Repair Quality - 5.0/5.0 -
The staff was very courteous and kept me informed of the status of my vehicles progress.
Customer Service - 5.0/5.0 -
Wonderful team with a positive attitude. They made me feel at ease with leaving my vehicle in their care, believing that I was going to get the A+ service that was eventually manifested when I picked up my vehicle.
Likely to Recommend - 5.0/5.0 -
Great customer service from calling to bring my vehicle in, to the person working behind the desk when I dropped it off, to the several people who called to keep me updated they were all very friendly and professional. The insurance company that was handling the claim was being difficult to deal with, but Caliber Collision employees handled them for me, taking some of the stress away from me.
Repair Quality - 5.0/5.0 -
They did a great job!
Customer Service - 5.0/5.0 -
They were very friendly and kept me posted on the progress of the work. It was a bumper replacement and Honda lost the part so it was taking longer and they kept apologizing for it, which was not their fault, but was nice to hear.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
This was the worst experience I ever had with a car repair. I have told several people what happened and will keep telling people.
Repair Quality - 1.5/5.0 -
Keep in my the delay. On the final pick up day they gave me my car back with the molding detached and hanging. I had to point it out.
Customer Service - 1.0/5.0 -
Service was delayed two weeks from the scheduled start date. Then once it started it took more than three weeks. Communication and first was great, but then I had to call them. The person who answered the phone had no people skills so there were long awkward silences. He would ask why I was calling.