Caliber - Cincinnati - Kemper Rd
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Todo estuvo bien excepto que estuve mucho tiempo sin mi bebé pero full recomendado
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Everything is fine but I've noticed that one piece is not the same color as the original 🥺
Customer Service - 2.5/5.0 -
Everything is fine except one piece has a different color and I would like to know why.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good quality of repair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was clear and timely and the work was performed well!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely would recommend.
Repair Quality - 5.0/5.0 -
The repair was done to my satisfaction.
Customer Service - 5.0/5.0 -
From start to finish the Caliber team on Kemper road was excellent to work with. They kept me informed every step of the way.
My Experience - 5.0/5.0 -
Communication was excellent! Repair was completed in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I received text messages throughout the repair process keeping me updated on progress.
My Experience - 5.0/5.0 -
You did a great job as usual! Thank you for helping us!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
This was the second time I used this caliber collision, and in both instances the work was satisfactory
Repair Quality - 4.0/5.0 -
The only criticism I have was that it took too long for the minor repairs that was needed
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service, the results for my car exceeded my expectations! Thank you so much for your help and quality work during a stressful time!
My Experience - 0.0/5.0 -
I've used Caliber in the past and couldn't tell that the repair work wasn't original. This time it's been a far cry from that experience. Work is B- at best compared to A+ before. Had to immediately return the truck because the repaired door didn't open and shut properly. Reveals aren't great. Interior was pretty dusty/dirty. Truck looks okay but you can definitely find the repair pretty quickly. But the biggest reason I'll hesitate to ever use Caliber again is because the process from the first time walking through the door to finished repair was over 3 months with the actual repair taking twice as long as originally communicated.
Likely to Recommend - 1.0/5.0 -
Takes 3-4 weeks to get an estimate appt that literally took 5 minutes. Took 2 weeks to get repair scheduled. Took over 5 weeks to repair (told me to expect 2-3). Accident was before Thanksgiving. Despite the delays to Even get the work started, still used because of such good experience in the past
Repair Quality - 3.0/5.0 -
Already had to drop vehicle back off. Haven't loved the quality of work. Masking work was shoddy. Door gap is wider than when I dropped off originally. Also, took 90 days for repairs to be complete after first walking through the door. Not great
Customer Service - 4.0/5.0 -
Always pleasant to deal with even though scheduling is not great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Eddie and the team at Caliber were great to work with! My car needed a new front bumper and fender after an accident. They were able to do the repair quickly and my car looks good as new! It was nice to receive text updates about the work. I am very pleased with the job they did and I highly recommend Eddie and his team at Caliber!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Eddie and the team at Caliber did a fantastic job restoring my Elantra to “good as new” condition after a fender bender. They replaced a fender and the front bumper and made sure all the systems worked. The paint was blended perfectly and everything looks great. They worked quickly and kept me up to date on their progress. I highly recommend Eddie and the team at Caliber Collision !
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Really appreciate the amount due was less than the estimate...thanks for your professionalism and transparency.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Eddie was awesome to work with!!!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
I not have a clear understanding of the order of events for the repair. The period of 2-3 weeks is an expensive time frame.
Customer Service - 4.5/5.0 -
Very co operative and accommoding young lady at front desk.