Caliber - Cincinnati - Kemper Rd
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
I used this shop before and was really pleased with the work, that is why I chose them to repair my truck. I do want to thank Richard from the repair shop who called me on 12-28-20 to explain why the completion date kept changing. If it had been explained earlier during the repairs it may have changed my comments. I did understand that it was during the holidays and things might have happened to cause a delay in the completion date, but it only takes a phone call to explain.
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Everyone was professional, kind, and attentive. I was consistently updated throughout the process and the repairs were completed in a timely manner. I am very happy with the results.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All went well good customer service when I picked-up the car they asked me about my wife that was great to me they knew that she was so upset and scared having a accident.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing customer service
Customer Service - 5.0/5.0 -
The company is phenomenal! They routinely send step by step text messages notifying the car owner of where they are in the process of repairing the car, even providing intimate details of anything and everything they are doing to the car, including the even the transporting of the car. Two thumbs up!!!
Likely to Recommend - 5.0/5.0 -
They did a great job
Repair Quality - 5.0/5.0 -
They did a great job looks fantastic I would recommend them
Customer Service - 5.0/5.0 -
They kept me well informed on the progress
Returned Clean
My Experience - 5.0/5.0 -
Very quick turnaround on repairs to my car. Everything looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very courteous and professional staff. Great work done on the car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Work
Customer Service - 5.0/5.0 -
Great People.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From the very beginning my experience has been nothing short of fantastic. The estimate along with the detail paid to customer service exceeded my expectations. Richard and his staff are very professional and extremely courteous. I would highly recommend their service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Karrie and Richard were excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0 -
Said they had a hard time getting the parts
Customer Service - 3.5/5.0 -
I was supposed to get it back on 1 December. Then they updated it to the second then they updated it to third Then they updated it to the forth then They updated to the seventh and I finally got it back that day
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication. Car looks excellent after repairs.
Customer Service - 5.0/5.0 -
Everyone was nice
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone we dealt with, either in person or over the phone, was very kind and helpful. Things got squared away very neatly, and they did a great job on the car.