Caliber - Cincinnati - Kemper Rd
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
quick service that got my car back to me sooner then competitors were estimating.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Took a bit longer than they thought but they kept me well informed about the delay and made sure that the repair job looked like the original tail lights. and finish. They all were very professional and friendly.
My Experience - 5.0/5.0 -
This is the second time I have used him for a car repair and they did a wonderful job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Exterior looks good, inside was dusty and needed a wipe down / cleaning
Customer Service - 5.0/5.0 -
Good communication almost daily
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional and good quality work
My Experience - 5.0/5.0 -
Very friendly and good communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Shop also couldn’t get one of my doors open (due to a pre existing Issue) was going to charge me $700 to get it opened. I called Toyota myself and at my insistence they tried again and were able to open the door for no charge
Repair Quality - 0.5/5.0 -
Not sure where the fault lies but was very unhappy with the completed work, claims manager came to see the car and authorized additional work to fix the items not repaired to my liking
Customer Service - 5.0/5.0 -
Great communication, friendly staff
My Experience - 5.0/5.0 -
Expected to take longer, surprised and happy to that the repair took a shorter time. Good job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
Great customer service and ease of scheduling
My Experience - 0.0/5.0 -
The interior was left with dirty marks and not completely put back together and is rattling.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very quick. Great communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Although we had a small hiccup with communication on timing, they really made up for it by over communicating and delivering a quality job.
Likely to Recommend - 5.0/5.0 -
They did a great job
Repair Quality - 4.5/5.0 -
We had a slight miscommunication on timing. If it hadn’t been for that, I would have rated it a 10. They did a great job and delivered all expectations
Customer Service - 4.5/5.0 -
They communicated very well