Caliber - Cincinnati - Kemper Rd
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The service took weeks to complete when I told it would be completed in 7 days. This is unacceptable.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
My car was supposed to be finished in 10 days it took almost three weeks my trunk of my car wasn't damaged when it came back my trunk won't open the company act as if they had nothing to do with it I will never use them again
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Richard and Megan at your East Kemper was excellent and extremely thorough when explaining the repair processes, supplements, and handled an unforeseen issue with the headlamps not functioning properly extremely well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I’m sorry but I don’t want anyone to go through and feel how I felt.
Repair Quality - 1.0/5.0 -
the car doesn’t beep when locked remotely and there are small paint splatters on the steering wheel. There’s also some scratches on the thin side panels by the roof.
Customer Service - 1.5/5.0 -
It’s worthy of a 1 but Shannon gave me a call from Florence and Macie at the front desk was helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff was very nice and took their time explaining things. Car appears completely restored after ~12k of damage.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
The finished product turned out extremely well. Moving my vehicle to 3 different locations and taking awhile to get the estimate is why I gave them this score.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My first visit and your first inspection was in the firsts days on diciemb 2019, after two more inspections, the repair was performed on February, that is unuceptable, especially because the repair consist only in a broken stop light.
Customer Service - 0.5/5.0 -
No one call me to talk me about my repairs, I call , let a massage with my information, no one call me back, I nee to go personally to the office to know what happened with my repairs,
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I received constant communication on the progress of my Jeep. The job was done well and they even cleaned the interior of my car. I would highly recommend them for any repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job. May want to better coordinate projected completion date as furnished by text but overall very positive experience. Thank you!!
Likely to Recommend - 3.0/5.0
Repair Quality - 2.0/5.0 -
No one did a walk around and the bumper doesn’t feel secure or look it
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Meghan and Rick were very helpful with all the questions and concerns that I had. They kept me informed throughout the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Rick and Meghan were great!