Caliber - Cinco Ranch
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Good experience
Repair Quality - 5.0/5.0 -
Very thorough and professional
Customer Service - 5.0/5.0 -
Clear communication, daily text update
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Picked up my car and was told everything was fixed. Didn't drive a mile off of the property before I was broken down on the side of the road. Ruben was amazing and was the only reason I was not more disappointed with the service.
Customer Service - 5.0/5.0 -
Ruben went above and beyond to help me.
My Experience - 5.0/5.0 -
I was very impressed with the level of communication through text messages which kept me updated on the progress of my car. Ruben was professional and made sure that my experience went smoothly. Thank you for keeping this from being a stressful time and restoring my Acura to a "like new" condition. I would highly recommend my friends and family to you. Elizabeth
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nice people
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Ready on Time?
Yes
My Experience - 5.0/5.0 -
Great experience. Ruben Wa Bety professional and constantly informing me on the status of my vehicle. Much better than my first encounter.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service. Very informative and helpful. Everyone so friendly. Extremely satisfied. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They went above and beyond my expectations, and the personal care and courtesy was very refreshing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looks brand new again. Thanks :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Reuben was very courteous. He has a friendly and happy demeanor and made my experience with Caliber stand out from other shops I've been to. I would rate his service as exceptional. There is an area of concern relating to "first impressions" however it has nothing to do with Reuben so I'll save it for another survey if I am sent one.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
Reuben's customer was a 10. The reason for the low score is due to the front desk. The Caliber receptionist was friendly, however she did not greet me or welcome me. The Enterprise girl could really give people a bad first impression of Caliber. In the short, her attitude and demeanor matched her appearance. She looked liked she just rolled out of bed, her hair was a mess, she chewed on her nails while talking with customers and was texting instead of greeting her guests. She was not at all what I was co cr from an Enterprise employee and I did not know she was with them and assumed she was a Caliber employee. I could go into more detail, but maybe Enterprise will send their own survey. Just telling you because in a way she represents your company.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ruben was amazing! Very professional and kept us very up to date on status of our car's repairs. Would highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Over all was happy with the service. The associates did a good job.
My Experience - 5.0/5.0 -
My experiences with CALIBER WAS ONE I WILL NEVER FORGET I HAD LEFT MY WALLET IN MY TRUCK COMPLETELY FOR GOT IT I FOUND IT WERS I LEFT IT AN IN TACK MONEY ALSO AN THE WORK WAS DONE UNBELIEVABLE WELL
My Experience - 5.0/5.0 -
Crystal was very professional and she gets the job done before the due dates!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crystal was wonderful and very professional. She made sure I was notified about everything during the entire process. Thank you very much for fixing my car in a timely manner.