Caliber - Cinco Ranch

4.9 (5,608reviews)
99%
19350 Fm 1093,  Richmond,  TX  77407

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,608)

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My Experience

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My Experience

Eric was a great. Caliber did a GREAT job!

Likely to Recommend

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Customer Service

Our rep. Eric was great to work with. He kept us updated and was very helpful!

My Experience

Everything was very smooth. Erik was great. Perfect!

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Best place, very informative, What like the most is the costumer service Yesid

My Experience

Good communication!

My Experience

The service was top notch and repairs are excellent.

My Experience

Erick is great!

My Experience

The overall experience was good, my vehicle looks good and I had good updates and customer service from the collision representative ; there were some delays on the delivery date for my vehicle , that is tje only complaint I have

My Experience

I was recently involved in a wreck where the other party was at fault. Under normal circumstances I have always taken my vehicles to the dealership for any service, minor repairs or body work but Caliber Collision was a Certified body shop listed under their insurance and conveniently located minutes from my home. I am so happy with the results, it looks like a brand new car! Crystal was a pleasure to work with, she and her staff kept me informed during the entire process and were helpful answering any questions or concerns I had! They were even able to straighten my bent personalized license plate frame (It's the little things!) I would highly recommend them to anyone looking for quality service with a smile! Many thanks to all of you.....I "HOPE" I don't need to use a body shop again for obvious reasons but if I do I'll be back!

My Experience

Eric provided great support throughout the processes and was very helpful and easy to work with.

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My Experience

Great service by Erik Zapata

My Experience

All damage was repaired in a timely fashion. Car was returned cleaned and detailed. No complaints!

My Experience

My Experience

Everything was fine from what I see so far.

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Likely to Recommend

Repair Quality

Customer Service

We called and then emailed to let them know about changes to the insurance paying for the repairs and they never contacted us back or changed it like we asked. They also didn't call to tell us the car was done-after the third day of "it'll be done tomorrow" due to parts not coming in on time (which we understand was out of their control) we had to call them and ask if we could pick it up yet. We called again after we picked up the car because something had been missed. He said he'd have to research it and would call us back. Once again, we never got a call back. It was so frustrating trying to get a hold of them and then basically being ignored.