Caliber - Cinco Ranch
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Facility was clean and well maintained. Eric was polite and professional at all times. Kept us well informed on the progress of our vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Because of Eric Zapatas. Very customer oriented.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The vehicle is still being worked on. After supposedly being completed 10 days ago and just waiting transport from Houston, I was finally able to pick it up. I took it through a car wash and water leaked in through the sunroof and another piece came off the top. The location where I originally left the vehicle is now fixing this problem and caliber is paying for a rental vehicle. But over 10 days from a car wash in Houston how does this problem occur? Also, communication seemed great all along. I kept getting massages stating everything was on schedule. However, on schedule turned out to be about 10 days past the original planned completion date, plus 10 days for transport from Houston to San Antonio. Communication is great, but it needs to be truthful. Hopefully this location will complete the repairs properly. The body work looks great, but you can return the vehicle with problems like this.
My Experience - 0.0/5.0 -
We were satisfied with service and customer service. However, we were told it would take about 7 days at the most. However, it took about 3 weeks. The front camera sensors do not work, so we will be bringing it back soon. Overall, satisfied with CC. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent communications and updates on status of repairs. Eric took great care of me. Thanks!
Likely to Recommend - 5.0/5.0 -
No issues at all
Repair Quality - 5.0/5.0 -
No issues at all
Customer Service - 5.0/5.0 -
No issues at all
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Erik was very helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome, experience. Very knowledgable, Professional, and with a Kind Spirit. All through the process.
Likely to Recommend - 5.0/5.0 -
Really liked the service and peoplr
Repair Quality - 5.0/5.0 -
, Unbelievable , professM
Customer Service - 5.0/5.0 -
Very good Customer Service
Returned Clean
My Experience - 5.0/5.0 -
It didnt even look like it was ever damage I am very pleased with you guys work I will defenitly recommend
My Experience - 5.0/5.0 -
Jeff did such an amazing job on my car's body work! you cannot tell it was ever in an accident. Erik and Alex provided excellent customer service! Definitely will be referring my friends!
My Experience - 5.0/5.0 -
Service was timely and professional. Would not hesitate to take my car there again. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Impressed with the regular repair status updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
I enjoyed working with Erik Zapata. I felt he was genuine and sincere with trying to help me have the best experience possible. I didn't enjoy getting the daily texts that were not always accurate with the completion date.