Caliber - Citrus Heights - Northeast

4.9 (2,125reviews)

97%

(916) 389-2200

5851 Auburn Blvd, Sacramento, CA 95841

97%

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5851 Auburn Blvd
Sacramento, CA 95841

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About Caliber - Citrus Heights - Northeast

See Photos

5851 Auburn Blvd
Sacramento, CA 95841

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (2,125)

Sort By:
Newest
Rating

1,861 Customers Rated

5 Stars

78.5% Complete

(1669)
4 Stars

5.7% Complete

(122)
3 Stars

1.1% Complete

(24)
2 Stars

0.8% Complete

(18)
1 Star

0.3% Complete

(6)
< 1 Star

1% Complete

(22)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its high-quality repairs, professional staff, and excellent communication throughout the repair process. Many highlighted that vehicles were completed ahead of schedule, with several noting their cars looked brand new or better than before. The team received strong recognition for keeping customers informed at every step via calls and text updates. Customers also appreciated added touches like vehicle cleaning and detailing upon return. A few customers noted areas for improvement, including concerns about incomplete repairs, communication gaps, and cleanliness upon vehicle return, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"Very high quality repair and our vehicle looked like it was meticulously detailed as well! Very open communication ..." Read more

"My Subaru was completely repaired in a very efficient manner and the work quality was excellent. Regarding there customer service, I would give their ..." Read more

"I am completely satisfied with the work. Beautiful job"

"The work is superb and I appreciate that they cleaned my vehicle. It had a new car smell as if I just purchased it. ..." Read more

"Pure excellence. It looks and feels like the accident never happened"

"Amazing job and super fast! It was estimated about three weeks repair time but they finished in less than a week! I am amazed!"

"... everything patiently and didnt talk down to me! And finished much faster than original date of pickup. Overall — very satisfied with the service, thank ..." Read more

"Completed earlier!"

"I had best experience.they are very friendly they told me my car will be fix in 3 to 4 weeks and they give me earlier. They are doing very good job. I recommend these ..." Read more

"They did a nice job but it took a long time. They are still not done. The passenger side window doesnt work. Please advise."

"... or call me back, I am so impressed with Caliber. They called me every step of the way, Dennix and his manager were on top of everything. ..." Read more

"... looked like it was meticulously detailed as well! Very open communication during the entire process and very professional interaction. I enthusiastically ..." Read more

"... how thorough everything was from start to finish. The explanation and communication as things were completed step by step. Thank you all for making something so stressful ..." Read more

"I was always made aware of the progression of my repairs"

"... the Auburn location were efficient and thorough. They communicated with me every step of the way and helped make this process as seamless as possible. ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Very high quality repair and our vehicle looked like it was meticulously detailed as well! Very open communication ..." Read more

"My Subaru was completely repaired in a very efficient manner and the work quality was excellent. Regarding there customer service, I would give their ..." Read more

"I am completely satisfied with the work. Beautiful job"

"The work is superb and I appreciate that they cleaned my vehicle. It had a new car smell as if I just purchased it. ..." Read more

"Pure excellence. It looks and feels like the accident never happened"

"Amazing job and super fast! It was estimated about three weeks repair time but they finished in less than a week! I am amazed!"

"... everything patiently and didnt talk down to me! And finished much faster than original date of pickup. Overall — very satisfied with the service, thank ..." Read more

"Completed earlier!"

"I had best experience.they are very friendly they told me my car will be fix in 3 to 4 weeks and they give me earlier. They are doing very good job. I recommend these ..." Read more

"They did a nice job but it took a long time. They are still not done. The passenger side window doesnt work. Please advise."

"... or call me back, I am so impressed with Caliber. They called me every step of the way, Dennix and his manager were on top of everything. ..." Read more

"... looked like it was meticulously detailed as well! Very open communication during the entire process and very professional interaction. I enthusiastically ..." Read more

"... how thorough everything was from start to finish. The explanation and communication as things were completed step by step. Thank you all for making something so stressful ..." Read more

"I was always made aware of the progression of my repairs"

"... the Auburn location were efficient and thorough. They communicated with me every step of the way and helped make this process as seamless as possible. ..." Read more

Lysa (Subaru owner) reviewed 7/22/26

Irma (Toyota owner) reviewed 7/17/26

Heather (Kia owner) reviewed 7/16/26

I was very pleased with devinic and Victor in the way they treated me . they are great at keeping the customer informed of their car repairs . devi ic , victor has good standards regarding body repair work painting and seeing defective parts on a car.

Tyler (Honda owner) reviewed 7/16/26

Sandra (Hyundai owner) reviewed 7/14/26

My experience was great. The lady who waited on us. Jenifer was marvelous. She knew her stuff. She followed up kept in contact was there to greet when I went to pick My Car up very helpful.

The person that we worked with at your shop. Was very knowledgeable and took care of everything and did follow ups with me and kept me informed she was very professional.

Carolyn (Kia owner) reviewed 7/13/26

Em (Toyota owner) reviewed 7/2/26

Responsible professional service. The car looks good.

Jae (Ford owner) reviewed 7/2/26

Jonna (Honda owner) reviewed 7/2/26

Ruben (Nissan owner) reviewed 7/1/26

Edward (Ford owner) reviewed 6/29/26

Derik (Subaru owner) reviewed 6/29/26

You guys did a great job and got it all done in a timely manner. Thank you!

Nancy (Mazda owner) reviewed 6/29/26

Lyubov (Honda owner) reviewed 6/29/26

You guys did an awesome job on my car, and did it fast. Thank you for keeping me updated through the process, I truly appreciate it. And thank you for arranging the ride to Enterprise to get a rental car, and taking care of the return. I will be recommending Caliber Collision to all my friends.

Gary (Ford owner) reviewed 6/25/26

Carmen (Toyota owner) reviewed 6/25/26

Endena (Jeep owner) reviewed 6/22/26

Lorraine (Ford owner) reviewed 6/17/26

Cydni (Honda owner) reviewed 6/15/26

Some items are not fully attached correctly or flush, other than that the work was great!

Jennifer and Mario were great!

Holly (Toyota owner) reviewed 6/15/26

Very happy, Denix took really good care of me and my car. Thank you!

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Once you choose to have your vehicle repaired you should always get an auto body repair estimate for all repair procedures, parts and materials as well as warranty information.

Caliber - Citrus Heights - Northeast

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Citrus Heights - Northeast

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,125)

1,861 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 3.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 2.5/5.0

Repair Quality - 2.5/5.0

Customer Service - 1.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -