Caliber - Citrus Heights - Northeast

4.9 (2,125reviews)

97%

(916) 389-2200

5851 Auburn Blvd, Sacramento, CA 95841

97%

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5851 Auburn Blvd
Sacramento, CA 95841

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About Caliber - Citrus Heights - Northeast

See Photos

5851 Auburn Blvd
Sacramento, CA 95841

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (2,125)

Sort By:
Newest
Rating

1,861 Customers Rated

5 Stars

78.5% Complete

(1669)
4 Stars

5.7% Complete

(122)
3 Stars

1.1% Complete

(24)
2 Stars

0.8% Complete

(18)
1 Star

0.3% Complete

(6)
< 1 Star

1% Complete

(22)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering high-quality repairs that restore vehicles to like-new condition, often exceeding expectations. The team is widely recognized for their professionalism, friendliness, and genuine care for customer satisfaction. Communication stands out as a key strength, with many customers appreciating regular updates via text and calls throughout the repair process. Timeliness is another highlight, as repairs are frequently completed ahead of schedule. Customers also value added touches such as vehicle cleaning and assistance with rental car arrangements. A few customers noted areas for improvement, including occasional incomplete repairs due to pending parts, isolated cleanliness concerns inside vehicles, and rare communication gaps - all mentioned directly by customers in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"Very high quality repair and our vehicle looked like it was meticulously detailed as well! Very open communication ..." Read more

"My Subaru was completely repaired in a very efficient manner and the work quality was excellent. Regarding there customer service, I would give their ..." Read more

"They are masters and very skilled."

"You cant tell i was ever in an accident"

"The employees are friendly, professional, and respectful. 1010 would come back for car repair needs."

"Amazing job and super fast! It was estimated about three weeks repair time but they finished in less than a week! I am amazed!"

"Like I mentioned earlier. The under promised by saying 5 days and over delivered by getting it done in 1 day"

"They delivered well before the stated time frame."

"... everything patiently and didnt talk down to me! And finished much faster than original date of pickup. Overall — very satisfied with the service, thank ..." Read more

"Beyond impressed Repair was done before estimated repair date. I was updated as repairs occurred. The customer ..." Read more

"... or call me back, I am so impressed with Caliber. They called me every step of the way, Dennix and his manager were on top of everything. ..." Read more

"... everything was from start to finish. The explanation and communication as things were completed step by step. Thank you all for making something so stressful ..." Read more

"Their text message system kept me up-to-date or I never ever felt the need to call and check."

"... Auburn location were efficient and thorough. They communicated with me every step of the way and helped make this process as seamless as possible. ..." Read more

"Wonderful hospitality, promising efforts, precise communication & fast service. Truly no complaints"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Very high quality repair and our vehicle looked like it was meticulously detailed as well! Very open communication ..." Read more

"My Subaru was completely repaired in a very efficient manner and the work quality was excellent. Regarding there customer service, I would give their ..." Read more

"They are masters and very skilled."

"You cant tell i was ever in an accident"

"The employees are friendly, professional, and respectful. 1010 would come back for car repair needs."

"Amazing job and super fast! It was estimated about three weeks repair time but they finished in less than a week! I am amazed!"

"Like I mentioned earlier. The under promised by saying 5 days and over delivered by getting it done in 1 day"

"They delivered well before the stated time frame."

"... everything patiently and didnt talk down to me! And finished much faster than original date of pickup. Overall — very satisfied with the service, thank ..." Read more

"Beyond impressed Repair was done before estimated repair date. I was updated as repairs occurred. The customer ..." Read more

"... or call me back, I am so impressed with Caliber. They called me every step of the way, Dennix and his manager were on top of everything. ..." Read more

"... everything was from start to finish. The explanation and communication as things were completed step by step. Thank you all for making something so stressful ..." Read more

"Their text message system kept me up-to-date or I never ever felt the need to call and check."

"... Auburn location were efficient and thorough. They communicated with me every step of the way and helped make this process as seamless as possible. ..." Read more

"Wonderful hospitality, promising efforts, precise communication & fast service. Truly no complaints"

Lysa (Subaru owner) reviewed 7/22/26

Irma (Toyota owner) reviewed 7/17/26

Heather (Kia owner) reviewed 7/16/26

I was very pleased with devinic and Victor in the way they treated me . they are great at keeping the customer informed of their car repairs . devi ic , victor has good standards regarding body repair work painting and seeing defective parts on a car.

Tyler (Honda owner) reviewed 7/16/26

Sandra (Hyundai owner) reviewed 7/14/26

My experience was great. The lady who waited on us. Jenifer was marvelous. She knew her stuff. She followed up kept in contact was there to greet when I went to pick My Car up very helpful.

The person that we worked with at your shop. Was very knowledgeable and took care of everything and did follow ups with me and kept me informed she was very professional.

Carolyn (Kia owner) reviewed 7/13/26

Em (Toyota owner) reviewed 7/2/26

Responsible professional service. The car looks good.

Jae (Ford owner) reviewed 7/2/26

Jonna (Honda owner) reviewed 7/2/26

Ruben (Nissan owner) reviewed 7/1/26

Edward (Ford owner) reviewed 6/29/26

Derik (Subaru owner) reviewed 6/29/26

You guys did a great job and got it all done in a timely manner. Thank you!

Nancy (Mazda owner) reviewed 6/29/26

Lyubov (Honda owner) reviewed 6/29/26

You guys did an awesome job on my car, and did it fast. Thank you for keeping me updated through the process, I truly appreciate it. And thank you for arranging the ride to Enterprise to get a rental car, and taking care of the return. I will be recommending Caliber Collision to all my friends.

Gary (Ford owner) reviewed 6/25/26

Carmen (Toyota owner) reviewed 6/25/26

Endena (Jeep owner) reviewed 6/22/26

Lorraine (Ford owner) reviewed 6/17/26

Cydni (Honda owner) reviewed 6/15/26

Some items are not fully attached correctly or flush, other than that the work was great!

Jennifer and Mario were great!

Holly (Toyota owner) reviewed 6/15/26

Very happy, Denix took really good care of me and my car. Thank you!

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I-CAR and ASE are the two most recognized auto collision repair training and certification bodies in the auto body industry.

Caliber - Citrus Heights - Northeast

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Citrus Heights - Northeast

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,125)

1,861 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 3.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 2.5/5.0

Repair Quality - 2.5/5.0

Customer Service - 1.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -