Caliber - Citrus Heights

4.8 (2,442reviews)
97%
5613 Auburn Blvd,  Sacramento,  CA  95841

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,442)

Likely to Recommend

I would give my satisfaction of 10+. From the moment I was received at the counter to the the man who took care of me. Mr. Milton Guillen, he exceeded my satisfaction. Truly the best Body Shop I have ever had

Repair Quality

Sorry for the delay, but it has been a hard to get away.

Customer Service

My Experience

They did excellent!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was very surprised by how well the company took care of my vehicle. They made it look just how I remembered it before the accident. I appreciate the fast turnaround & the efficiency. Thank you for returning my car back to itself. I worked hard to earn my dream car & I was devastated when she was damaged! But you guys took good care of her. Thank you again.

My Experience

Thank you so much for taking good care of my car 🚙

Likely to Recommend

Repair Quality

Thank you my car looks really good again thank you :)

Customer Service

They were all so kind :)

Likely to Recommend

Repair Quality

I didn’t have a chance to thoroughly inspect vehicle due to rain at pick up. Later that day I found some slight issue with the clips and or screws missing on the l F wheeel well lining to fender and body. To me, it could represent the last few touches and it got missed or just a lack of craftsmanship. I understand this is not a German MF product, but still it is obvious. I would like to schedule a an overview as I was unable to do so before closing on Friday. Thank you

Customer Service

My interaction was only w 2 of the front office staff only, no one from the shop.

My Experience

Car looks like brand new I was just surprised it took two and one half weeks to complete

Likely to Recommend

They are very thorough with repairs and final finish

Repair Quality

Car as good as new

Customer Service

They kept me updated on repairs

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

See previous comment

Customer Service

Damaged hubcap was charged and not replaced. Headlight was scratched during installation. Brought it in to pinpoint these issues and have not received any response.

Likely to Recommend

Repair Quality

Vehicle looks like new. Was treated very well. Repairs were completed on time.

Customer Service

My Experience

Everyone that I interacted with was respectful and professional. It's always an easy transition. This is my third time, unfortunately having to come to caliber, but fortunately it was a good experience.

My Experience

My Experience

I appreciate Chris , Rich & Diamond they were so helpful & car was perfect . Thank u !

Likely to Recommend

Repair Quality

Customer Service

You took way too long repairing my Tahoe. It took 6 weeks. That was ridiculous!!!!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Professional, friendly, knowledgeable

Likely to Recommend

No reason not to recommend

Repair Quality

Car looks great. Like it was never in an accident. Thank you

Customer Service

Super fast and informative. Easy to get ahold of and kept me updated the whole way

My Experience

Caliber people were very professional. I am super satisfied!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Highly recommend this shop

Repair Quality

Customer Service

Satisfied and the job was done in detail highly recomend this shop for any repair