Caliber - Citrus Heights

4.8 (2,445reviews)
97%
5613 Auburn Blvd,  Sacramento,  CA  95841

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,445)

Likely to Recommend

No reason not to recommend

Repair Quality

Car looks great. Like it was never in an accident. Thank you

Customer Service

Super fast and informative. Easy to get ahold of and kept me updated the whole way

My Experience

Caliber people were very professional. I am super satisfied!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Highly recommend this shop

Repair Quality

Customer Service

Satisfied and the job was done in detail highly recomend this shop for any repair

My Experience

First time bringing any vehicle in and the professionalism that was from the counter to the estimate to back to the counter when I picked it up was awesome. You truly are a professional place of business.

Likely to Recommend

Repair Quality

They were so professional , the best I have ever came across

Customer Service

Likely to Recommend

Repair Quality

Caliber keptme updated and did a great job repairing my car.

Customer Service

My Experience

They were really awesome and did such a great job I am so happy with my car!

Likely to Recommend

Repair Quality

Great service

Customer Service

My Experience

Thank you, everyone at Caliber! You did an amazing job.

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did a great job on my car my front bumper looks great. Received great communication from staff.

My Experience

Extremely helpful and had great communication with me while my car was getting repaired. I will definitely recommend you. Your staff was amazing. Thank you

Likely to Recommend

Would definitely recommend

Repair Quality

I had a great experience here with your wonderful workers. Thank you.

Customer Service

Had great communication the whole time my car was being repaired

Likely to Recommend

Repair Quality

Staff was amazing, work was quick, efficient and well done. My experience was convenient, quick, excellent customer interaction and made this such a smooth easy transaction

Customer Service

Very good at communicating and explaining

Likely to Recommend

Repair Quality

Very good customer service. They finished the repairs in time. Good quality work. Thanks you

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thanks for fixing car. Job was good.

Likely to Recommend

Repair Quality

Some beat up parts were not replaced. Repair took much longer than told. Car had several defects when returned including a severe oil leak, faulty stearing alignments, a bad smell when driving, a door that popped when opened, etc. We were under the impression that the car would be restored to its pre crash condition but it isn’t even close. I’m giving a 3 instead of 1 because they were prompt in towing the car back to attempt to fix issues. But why after having the car in the shop for over a month did they not even see an oil leak?

Customer Service

Some beat up parts were not replaced. Repair took much longer than told. Car had several defects when returned including a severe oil leak, faulty stearing alignments, a bad smell when driving, a door that popped when opened, etc. We were under the impression that the car would be restored to its pre crash condition but it isn’t even close. I’m giving a 3 instead of 1 because they were prompt in towing the car back to attempt to fix issues. But why after having the car in the shop for over a month did they not even see an oil leak?

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Trusted, great communication. I appreciate your great work!! Thorough and you get the job done the right way.

Likely to Recommend

Absolutely will.

Repair Quality

Excellent work, I trust them and would use them again!!

Customer Service

My Experience

They were kind and courteous. They did their jobs well. And my car looks great. Thank you

Likely to Recommend

Repair Quality

The staff was understanding and kind. And they knew how to deal with insurance people. Am very happy with the repairs

Customer Service

The staff was great

Returned Clean

Likely to Recommend

Repair Quality

The front that was fixed on the left is not flush with the line of the bumper. It is poking out a little bit. It looks like a bolt was missed.

Customer Service

Likely to Recommend

Repair Quality

Customer Service