Caliber - Citrus Heights

4.8 (2,424reviews)
97%
5613 Auburn Blvd,  Sacramento,  CA  95841

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,424)

My Experience

Victor and his team did an amazing job! I appreciate all the hard work they did and answered my questions. I cannot express how well they did. Thank you so much!

Likely to Recommend

Overall, they did an amazing job! Cannot express it enough! Way to go! Thank you!

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They did a great job. Always kept me updated as well.

Customer Service

Great team over there working everyone easy to talk to

My Experience

I had a change person in my glove compartment, which came up missing and a part of my skeleton doll came up, missing as well

Likely to Recommend

I would recommend caliber collision to anybody who needed assistance with fixing their car. They did a fabulous job. I’m so satisfied if anything ever happened to my car again I would go back to them for sure.

Repair Quality

Victor and diamond were two of the nicest people I’ve ever met. I was very happy and satisfied that they handled my claim. Everything was taken care of in a timely manner and my car looked fabulous. I would definitely go through them again.!!!

Customer Service

As I previously said, Victor and diamond were extremely nice and thoughtful and help me with my claim, and I was totally satisfied

Likely to Recommend

Repair Quality

Guys you got 20 of 10

Customer Service

perfect

My Experience

Every person I spoke was was polite and got me the information right away. My service was outstanding.

Likely to Recommend

The people working were polite and very helpful.

Repair Quality

The work was done quickly and they did an outstanding job.

Customer Service

Every person I came in contact were very polite and helpful.

My Experience

The regional manager Pete got my car out of the shop and followed up after Victor was out due to an emergency. Victor had great communication too prior to his unexpected emergency.

Likely to Recommend

Repair Quality

Excellent service. Great professional work for it being my 1st time.

Customer Service

Returned Clean

My Experience

Great communication from start to finish

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The customer service was wonderful! And my car was cleaner than when I dropped it off! Thank you Caliber!

Likely to Recommend

Repair Quality

Customer Service

So speedy service, good.

My Experience

Heidi was very consistent and persistent with keeping me updated and had awesome customer service! 10/10 experience

Likely to Recommend

Repair Quality

Heidi was super fast and Incredibly responsive and made sure to stay in communication with me through the whole process.

Customer Service

Fabulous!

My Experience

Receiving the car was seamless and courteous and fast. Arrangement for car rental was fast. After completion of the job again all aspects was fast and courteous.

Likely to Recommend

Repair Quality

Very efficient and all work was done in a friendly manner. The work done on the car is very satisfactory.

Customer Service

Likely to Recommend

Repair Quality

Great service from Heidi

Customer Service

My Experience

Heidi was great! Also the front desk gal was so kind and relatable. Thanks guys!

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Repair Quality

Customer Service

Heidi was awesome, very communicative and honest

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Repair Quality

Customer Service

My Experience

Appreciate the communication and getting my car finished two whole days early!

Likely to Recommend

Repair Quality

Customer Service