Caliber - Citrus Heights

4.8 (2,424reviews)
97%
5613 Auburn Blvd,  Sacramento,  CA  95841

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,424)

My Experience

Everyone at Caliber helped me along the way. I had never worked with a body repair shop or with insurance so it was a little intimidating. Heidi and others answered my questions and provided assurance and clarity! Thanks!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The repair looks fantastic, and I received the car in better shape than I left it. It is shiny, the rims look clean, and the interior has been cleaned along with the floorboards and fill interior is vacuumed. That is above and beyond service. Thank you for all updates throughout the process. This has been a great experience.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Service was great and completed in a timely manner.

Customer Service

Returned Clean

My Experience

Great customer service and communication. Service coordinator was easy to work with and willing to listen to input. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Of all companies I have worked with I would rate Heidi Zacher number 1 in customer service. I have had no experience with accident car repair.She guided me thru the experience. Final outcome a beautifully repaired car.Thank you

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The service Heidi provided was exceptional! She kept me updated all along the way and I had no doubts that my vehicle was being taken care of.

Customer Service

Likely to Recommend

Repair Quality

Heidi was amazing! She took her time to explain the process, her careful attention to detail and consideration, helped ease my worry she made things as easiest possible for me. Excellent customer service I felt as if she was very genuine as well.

Customer Service

see original note regarding Heidi

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They did quality work in well under the estimated time. Heidi was excellent and kept me informed throughout the process.

Customer Service

Heidi sent me regular updates on my vehicle and as soon as it was ready she made sure I was able to pick it up before the weekend.

Likely to Recommend

Repair Quality

Amazing job. Great communication. Faster than expected.

Customer Service

Returned Clean

My Experience

Thorough, friendly, trusting service. Top notch communication. Vehicle completed sooner than expected. Complementary car wash, inside & out. Very pleased.

Likely to Recommend

Everyone needs a Caliber Collision on their side!

Repair Quality

So happy with my car repairs!

Customer Service

Friendly, knowledgeable staff.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great service and friendly staff

Customer Service

My Experience

Likely to Recommend

Repair Quality

Thanks Heidi for your help on my claim

Customer Service

My Experience

Would recommend to friends and family. Thank you

Likely to Recommend

Repair Quality

Customer Service