Caliber - Citrus Heights
In operation 29 years, 13 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Professional and extremely helpful! Heidi was amazing.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
We're very friendly n communication was good
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Victor was AMAZING!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Victor was the best! He found the clips for my under carriage and it was fixed within an hour and I was on my way home for Xmas eve!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
great results
Repair Quality - 4.5/5.0 -
The only complaint was they did not communicate when my car would not be ready as promised very timely. The car looks amazing and they did a great job on it.
Customer Service - 1.5/5.0 -
bad communication
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer service to fixing my vehicles was all perfection. Completely satisfied. Thank you kindly and merry Christmas!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The best. Thank you guys for doing an excellent job on my vehicles and all you've done.
Customer Service - 5.0/5.0 -
They were very welcoming and friendly. I don't get to feel comfortable going places often being an introvert. Thank you guys!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly likely! Provided exceptional customer service, super communicative, time frames were met as expected, and they give you the car back like it is brand new.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
From the Service Advisor Heidi Zacher, the mechanic techs, all the way down to the front desk, everyone has provided exceptional customer service. Very thorough and communicative every step of the process. Car came back together in one piece again. Super happy and would recommend to anyone as they take care of you 🙂
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
They did excellent work on my car with a fair price definitely recommend the shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I want to sincerely thank Heidi and her entire team for the outstanding service I received. They went above and beyond throughout the entire repair process and kept me updated every step of the way, even while I was out of the country. Their communication, professionalism, and care truly exceeded my expectations. Heidi made a stressful situation feel manageable, and I’m genuinely grateful for how smooth and seamless she made everything. I highly recommend Caliber Collision and especially Heidi’s team for anyone needing reliable and exceptional service.
Customer Service - 5.0/5.0 -
I want to sincerely thank Heidi and her entire team for the outstanding service I received. They went above and beyond throughout the entire repair process and kept me updated every step of the way, even while I was out of the country. Their communication, professionalism, and care truly exceeded my expectations. Heidi made a stressful situation feel manageable, and I’m genuinely grateful for how smooth and seamless she made everything. I highly recommend Caliber Collision and especially Heidi’s team for anyone needing reliable and exceptional service.
Returned Clean
My Experience - 5.0/5.0 -
Heidi and Diamond were phenomenal. Both very clear in their communication and keeping me updated as repairs moved forward. Really took their time to make sure I understood everything and made sure to answer any and all questions I had. 10/10 would reccomend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Heidi and Diamond were incredible!
My Experience - 5.0/5.0 -
The work looks amazing, they were super nice and helpful
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
John Collier provided excellent customer service. He picked up the rental car and delivered my aunt’s car to her place and helped me immensely in a difficult situation. I appreciated him going to extra mile to get everything taken care of while I was in town.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for the updates and the prompt service. The car looks great and Heidi was very kind and helpful.
Likely to Recommend - 5.0/5.0 -
I would recommend 💯
Repair Quality - 5.0/5.0 -
Great service!!!
Customer Service - 5.0/5.0 -
Very attentive, polite and helpful