Caliber - Citrus Heights
In operation 29 years, 13 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly likely! Provided exceptional customer service, super communicative, time frames were met as expected, and they give you the car back like it is brand new.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
From the Service Advisor Heidi Zacher, the mechanic techs, all the way down to the front desk, everyone has provided exceptional customer service. Very thorough and communicative every step of the process. Car came back together in one piece again. Super happy and would recommend to anyone as they take care of you 🙂
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
They did excellent work on my car with a fair price definitely recommend the shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I want to sincerely thank Heidi and her entire team for the outstanding service I received. They went above and beyond throughout the entire repair process and kept me updated every step of the way, even while I was out of the country. Their communication, professionalism, and care truly exceeded my expectations. Heidi made a stressful situation feel manageable, and I’m genuinely grateful for how smooth and seamless she made everything. I highly recommend Caliber Collision and especially Heidi’s team for anyone needing reliable and exceptional service.
Customer Service - 5.0/5.0 -
I want to sincerely thank Heidi and her entire team for the outstanding service I received. They went above and beyond throughout the entire repair process and kept me updated every step of the way, even while I was out of the country. Their communication, professionalism, and care truly exceeded my expectations. Heidi made a stressful situation feel manageable, and I’m genuinely grateful for how smooth and seamless she made everything. I highly recommend Caliber Collision and especially Heidi’s team for anyone needing reliable and exceptional service.
Returned Clean
My Experience - 5.0/5.0 -
Heidi and Diamond were phenomenal. Both very clear in their communication and keeping me updated as repairs moved forward. Really took their time to make sure I understood everything and made sure to answer any and all questions I had. 10/10 would reccomend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Heidi and Diamond were incredible!
My Experience - 5.0/5.0 -
The work looks amazing, they were super nice and helpful
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
John Collier provided excellent customer service. He picked up the rental car and delivered my aunt’s car to her place and helped me immensely in a difficult situation. I appreciated him going to extra mile to get everything taken care of while I was in town.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for the updates and the prompt service. The car looks great and Heidi was very kind and helpful.
Likely to Recommend - 5.0/5.0 -
I would recommend 💯
Repair Quality - 5.0/5.0 -
Great service!!!
Customer Service - 5.0/5.0 -
Very attentive, polite and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The front desk receptionist and Heidi were helpful and friendly.
My Experience - 5.0/5.0 -
Professional. Communication was exceptional. They really made the process easy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Processional, amazing communication
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I want to rate Caliber collision a 5 star company .they have the best customer service. Mrs. Heidi and Miss Diamond are so kind. their customer service in person and on the phone were excellent Mrs.Heidi really took care of us . Thank you to the whole Caliber team .
Likely to Recommend - 5.0/5.0 -
I will always recommend Caliber Collision.
Repair Quality - 5.0/5.0 -
Caliber collision was and is the best cosmetic repair place in Sacramento? I will always recommend.Caliber to my family and friends . 5 star
Customer Service - 5.0/5.0 -
Customer Service was the best . Miss Heidi and Diamond always answered question that we asked .very good communication.they are very nice young ladies .
My Experience - 5.0/5.0 -
I appreciate the great communication. The job was done extremely well. Thank you to the Caliber team!
My Experience - 5.0/5.0 -
Communication was held beautifully and I am so glad they helped with the follow ups on the rental company. I appreciate everything.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Well done by all my vehicle was done earlier then expected the entire staff were kind, professional, courteous and helpful. I have never been in an accident and was confused worried and not sure what was going to happen. Heidi was great and put me at ease she was there every step of the way she kept me informed of everything that was being done. She ensured me that it would be ok and got me me vehicle in earlier then the estimate. The whole crew did an awesome bang up job on my banged up vehicle. So I can actually say it was a job well well done! A perfect 10 is mush to low I'd give them 20 out of 10
Likely to Recommend - 5.0/5.0 -
Awesome place
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job! Thank you for all your hard work!