Caliber - Clayton

My Experience - 5.0/5.0 -

2nd time customer... although a different location. Nonetheless, another great job by the CC team. Super accommodating. Stellar/simple communications. Vehicle looks fine as well.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

My Experience - 0.0/5.0 -

I picked up the car today by the before I get home. There were multiple lights on the heat check. Engine light was on the windows on the passenger side won't come down and the seat belt light was on. Please call. I will call tomorrow too so we can bring the car back so it could be resurfished because there was no lights on when we dropped the car off there was never the light. The cars never had a check engine light on and again the windows on the passenger side won't go down so we'll be bringing the car back. Thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Caliber was so easy to work with from beginning to end. They made sure I had all my insurance paperwork in place and set up the car rental for me. They also detailed both inside and outside my vehicle before returning it. Amazing service.

Customer Service - 5.0/5.0 -

I loved the text updates.

My Experience - 5.0/5.0 -

I was very pleased with the speed and craftsmanship of the repair. Thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was very pleased with the service I received the staff was very professional very knowledgeable and my car looked amazing when they got done they exceeded my expectations

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0 -

My vehicle was not repaired I'm very upset and not satisfied at all

Repair Quality - 0.5/5.0 -

The damage was not repaired

Customer Service - 5.0/5.0 -

Tina was awesome

Likely to Recommend - 5.0/5.0 -

Would be happy to recommend them.

Repair Quality - 5.0/5.0 -

They were able to get my in sooner and they notified me about what they were doing and I really appreciated the updates

Customer Service - 5.0/5.0 -

They were very nice to work with.

My Experience - 5.0/5.0 -

Exceptional customer service from the entire staff. Impeccable communication with me on all updates with estimated time of pickup.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thank you all. Your staff kept me informed of all delays and exceptional customer service from Kelsey and Tina. I definitely have recommended Caliber Collision Clayton

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very appreciative of the quick and quality repair. Thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Tina went above and beyond and was so friendly and helpful

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

From the very first phone call to Caliber, I was impressed with how well h organized and expeditiously my whole experience was.

Customer Service - 5.0/5.0 -

Very friendly, and I felt I was in good hands.

Returned Clean

My Experience - 5.0/5.0 -

Every person that we spoke with or met with was polite and very helpful. We were impressed by the professionalism of every person we encountered thank you so much.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent customer service

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Very professional, friendly and courteous. Kept me posted on repairs daily.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me abreast of repairs and status.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0