Caliber - Clayton

4.7 (2,095reviews)
95%
125 Hunter Avenue,  Clayton,  MO  63124

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,095)

My Experience

Very carrying and fast service and great gob!!!

Likely to Recommend

Repair Quality

Customer Service

Nice and fast very satisfied

My Experience

I have had the misfortune to have to deal with a number of car accidents, this was the fastest turnaround and the easiest transfer to a rental while my car was being worked on.

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Repair Quality

I rarely give a perfect score, but I was very impressed by the seamlessness of the service.

Customer Service

Returned Clean

My Experience

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great work don't see any problems

Repair Quality

Great communication and great work

Customer Service

always kept in the loop about what was going on

Returned Clean

My Experience

From the wonder lady that set up my appointment, then the estimator and the wonderful porter that gave me a ride home, I was impressed by the customer service. I felt like they we way above and beyond. I dropped my car off Monday and it was ready by Wed before the close of day. I will spread the word and they have a repeat customer in me.

Likely to Recommend

Definitely spreading the word

Repair Quality

Staff was nice and friendly looks like it was never in the accident

Customer Service

Staff was super friendly

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My Experience

I feel that Angel was very professional, kept me included on everything that was being done with my vehicle. Making sure that understand everything from beginning to end.

Likely to Recommend

Absolutely

Repair Quality

Very professional and dedicated to please their customers

Customer Service

Angel has wonderful customer service, makes you really feel at ease. In the midst of uncertainty.

Returned Clean

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Returned Clean

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Repair Quality

Great body work, excellent customer Service! Everyone at Caliber was professional and courteous with every phone call, visit, etc. without fail. They were also extremely conscientious about disinfecting every little thing, even down to the pen I used to sign documents. They made me feel safe in a time when many companies are not as organized or as thorough. I would highly recommend Caliber Collison to anyone in need of body work, and I will!

Customer Service

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Returned Clean

My Experience

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Repair Quality

Near as I can tell without being able to drive more re: the stay at home order, they did a great job and the car is running fine.

Customer Service

Kept me very updated, made the process about as painless and efficient as could be expected given the current pandemic situation.

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Customer Service

Great communication throughout the process

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My Experience

The team was very communicative and when a slight issue arose when I picked up my car, it was resolved immediately. They also sanitized all areas of the car and were super helpful. I felt very welcome and informed the entire way through.

Likely to Recommend

We have some other auto shops that we go to but it was honestly a pleasure to go here and I may consider taking my car back in the future. Definitely feel like this was a quality shop.

Repair Quality

I was totally satisfied with the repair. I was given updates and it went smoothly and efficiently. There was a slight issue when I went to pick up the car but it was remedied immediately. I would, however, like to object to the fact that if I gave anything less then a ten here it would count as a failure. That’s stupid. If you’re going to give us a scale, then please let us actually use the scale and don’t take it out on the company if they’re less than perfect. No one is perfect. (This is Sarah, btw, not Andy. He would never say this). It just so happens that in this case I do believe the company was deserving of a ten.

Customer Service

Very respectful and professional. Definitely felt welcomed and heard.

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Returned Clean

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Returned Clean

My Experience

From beginning to end staff were professional, attentive and courteous. I was kept abreast of the status along the way thru completion. This was my second time taking my car to Caliber for repair. I am totally and completely satisfied and would without reservation recommend them to anyone in need of repairs. JOB WELL DONE!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean