Caliber - Clayton Nc

4.9 (1,032reviews)
98%
148 State Avenue,  Clayton,  NC  27520

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,032)

My Experience

Corbin (repairman) and the staff at the location I went to in Clayton, NC were wonderful!!!

Likely to Recommend

Repair Quality

The repairs and paint job are seamless it was like getting a new car again!

Customer Service

Awesome customer service throughout. Communication was also great especially with the text and email features to keep me updated on the status and progress of my vehicle.

My Experience

We were very satisfied with both the work performed and the fantastic customer service. Thank you

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

I appreciate the professionalism and quality work. The vehicle looks better than it did before the incident. Thank you

Likely to Recommend

Repair Quality

Thank you for your professionalism and quality work.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Excellent work and service.

Customer Service

Returned Clean

My Experience

Caliber did a great job on the repair and communicating updates. I do recommend seeing if there is a way to update the system so customers could text back. A question was asked to us but I couldn’t respond. Otherwise great overall experience!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

After the repair they returned the car with dirt marks everywhere on the interior- the doors, steering wheel, even the sides of the seats had dirt that wasn’t cleaned off. Even the floor the put down the pap and and there was still dirt all over the carpet. Very unprofessional

Customer Service

Didn’t appreciate how the interior was returned

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great work and even better people to work with !

Customer Service

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Repair Quality

Customer Service

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Repair Quality

I appreciate that there were a few minor adjustments that needed corrected that were noticed at pick up. One they fixed on the spot before I left and the other thing I brought it back a few days later and they adjusted.

Customer Service

My Experience

Pleasant and professional

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Repair Quality

Customer Service

See previous question and answer

Likely to Recommend

Definitely will refer!

Repair Quality

My experience was AWESOME from the beginning! From the person of initial contact who took my call and set up my appointment, to the mechanic/technician in the garage that I asked where I could throw something in the trash...EVERYONE was very polite and courteous. Corbin took care of PHOENIX (yeah my Monarch Orange Nissan Rogue Sport has a name!)😉 He provided regular updates to keep me aware of the progress and although it took a few days longer than initially anticipated...Life happens and Corbin made sure I was advised of the changes. KUDOS, KUDOS, KUDOS...the entire team did a great job! Shiree Roberts Proud parent of PHOENIX (2021 Nissan Rogue Sport)

Customer Service

Awesome service, professional and courteous.

Returned Clean

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Repair Quality

Customer Service