Caliber - Clayton Nc

4.9 (1,035reviews)
98%
148 State Avenue,  Clayton,  NC  27520

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,035)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Staff was very helping from start to finish. Quickly answered any questions I had. Work done was awesome and a week ahead of scheduled finish date. I thank them for their service!

Likely to Recommend

Would recommend

Repair Quality

Had a great experience, vehicle was finished before expected date, staff were amazing and helpful, vehicle was wash and vacuumed, damage was properly fixed with no drawback.

Customer Service

Staff was amazing!

Returned Clean

Likely to Recommend

The only thing that bothered us was the fact that they changed the date that we could drop it off

Repair Quality

We had an appointment set for a Thursday to bring it in and then my fiance went to bring it in on Thursday, and he was told that they couldn't do it until the next week. We had gone through my insurance to get rental car and they had done it like as an emergency basis because they were taking too long to get in touch with me but we didn't like the fact that we couldn't just drop it off that day that they told us to we had to wait another week.

Customer Service

They kept in touch via text so I knew what was going on at every moment

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Awesome customer service!! Very pleased with time frame for our Jeep repairs. Will definitely use Caliber Collision in the future if the need should arise.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The staff was so friendly and helpful. Corbin kept me up to date on every single detail and was there to answer any questions I had. I definitely recommend them! Very experienced and efficient!

Likely to Recommend

Repair Quality

Customer Service

My Experience

The repairs came out great!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Patrick was always in communication by phone. He is professional, courteous, and knowledgeable. If I am ever in need again, I will not take my vehicle anywhere else.

Likely to Recommend

Repair Quality

Patrick was very knowledgeable, friendly, and called me frequently to give me updates.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Corbin was excellent. He did a walk through and ensured all my issues were addressed and if I had any concerns to reach back out. He also assisted me with putting the car seats in the car. I had excellent customer service. ☺️

Likely to Recommend

Corbin was great

Repair Quality

Employees were very nice, helpful and professional

Customer Service

Likely to Recommend

Quality work and customer service!

Repair Quality

Car looks like new, can't even tell that there had been damage.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did great

Likely to Recommend

Repair Quality

Great job on my car! Looks brand new

Customer Service

Professional caring people

Returned Clean

My Experience

The bulk of the damage was to my trunk, but the whole rear of the car was returned to me good as new! It even looked like they washed the car and vacuumed it out for me.

Likely to Recommend

Repair Quality

Customer Service

Super friendly!

My Experience

Everyone was so nice and always kept me updated. My car looks so good!

Likely to Recommend

Will recommend it

Repair Quality

The communication and customer service was great.

Customer Service

Robin was always so pleasant answering the phone

Returned Clean

My Experience

Yes I am completely satisfied with the work that your Company has done. Thank you very much 😊 I am pleased.

Likely to Recommend

Definitely the shop to refer folks to

Repair Quality

The staff and service was phenomenal. I am so utterly impressed with this company for professionalism and respect for clients trying to juggle life. My car was repaired ahead of schedule which made my life and others around me so much easier. My car looks great! The biggest bonus is the smoothness and ease working with the insurance and car rental firm. They clearly have positive and professional relationships that make the world of difference to the client. Thank you for a fantastic job and service.

Customer Service

Polite, kind and gracious all the time. Absolutely winderful