Caliber - Clayton Nc

4.9 (1,023reviews)
98%
148 State Avenue,  Clayton,  NC  27520

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,023)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Returned Clean

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Customer Service

My Experience

Staff was very helpful, kept me informed all the way. Quality of work was grade A

Likely to Recommend

Repair Quality

Customer Service

Someone had backed into me or something, just the paint was missing. this cost came out of pocket and was not repaired, just painted over. Was anticipating the finished area to be filled in and smooth.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Elexia and staff were amazing!!! My vehicle was ready for pickup within a week!

Customer Service

Returned Clean

My Experience

Thanks for the timely updates and repairs. All employees were very friendly and professional.

Likely to Recommend

The staff was very helpful and responsive

Repair Quality

Professional Staff, Kept me updated on repairs

Customer Service

I got my car back earlier than expected

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Updates should have been a bit more timely

Customer Service

Returned Clean

My Experience

Korbin was great!! He updated me through the process via text message and was very thorough through the whole process.

My Experience

They were AWESOME! I never wondered what was going on with my car. I got daily texts and updates as work progressed. Elexia was professional and answered all my questions! My car was finished EARLY and looks fabulous! This is a 2012 vehicle so it wasn’t easy finding replacement parts. This car is very special to me, it is a convertible and a car I bought to celebrate 5 years cancer free. They treated my car like it was their own! Thanks so much and you made this as painless as possible!!

Likely to Recommend

I will and have already recommended Caliber!

Repair Quality

From the time I walked in the door to drop off my car until I picked it up, excellent customer service, updates daily about my car, and willing to answer all my questions! Happiest I have been with a body repair shop! If I need service again, I will use Caliber!!

Customer Service

The BEST!

Returned Clean

My Experience

Corbin did a fantastic job fixing my bumper. Always polite and answering any questions I had, keeping me informed about the progress on my car. 10/10 :)

Likely to Recommend

Great job!

Repair Quality

Did an amazing job! Better than expected

Customer Service

Always available for a phone call and answered any questions I had

My Experience

Oh my goodness!! I am beyond excited about what a wonderful job was done repairing my vehicle!!! I will definitely be taking my vehicle here again if it needs anything else repaired!!

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Repair Quality

Customer Service

They were very friendly and helpful! The communication about the repairs was awesome too!!

My Experience

Likely to Recommend

None

Repair Quality

None

Customer Service

None

Returned Clean

Likely to Recommend

Repair Quality

Vehicle was given to Caliber completely clean inside and out. Vehicle was returned with a very dusty interior. Exterior could have been returned cleaner.

Customer Service

Customer service was excellent. Communication was excellent. Vehicle rental experience was excellent.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

My repairs were efficient and the updates, through the process, we're on time and exact.

Customer Service

My repairs were efficient and the updates, through the process, we're on time and exact.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The best in the business! We’ve used Caliber Collision a few times and we wouldn’t trust anybody else. Communication was superb! Thanks Corbin! The repair was perfectly done! Highly recommended!!

Likely to Recommend

Repair Quality

Customer Service

Excellent communication. Finished the work on schedule

Likely to Recommend

Repair Quality

I would have liked a little more communication letting me know the status and timing of the repair.

Customer Service