Caliber - Cleveland TN
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very professional in the way they conduct business. Thorough in communication of process and updates throughout the process on timeline of being done and where they were in the fixing process was so very appreciated! 10/10 recommend!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vey friendly and professional. Everything was explained thoroughly and Brian gave frequent updates as he said he would. Would definitely recommend.
Customer Service - 5.0/5.0 -
Great customer service!
Returned Clean
My Experience - 5.0/5.0 -
Excellent service updates the car runs and drives like new after pick up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car was in meant condition when picked up
Customer Service - 5.0/5.0 -
Received multiple updates weekly on the status of the car.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Highly recommend!
Repair Quality - 5.0/5.0 -
Highly recommend if you are in need of their work! They have great communication, they were friendly and professional!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We were kept up to date on the progress of our repair in a timely and helpful manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fantastic
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service and timely updates were much appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was friendly, kind, and pleasant to speak with! My car repair looks beautiful and I felt that it was safe in their hands. I loved being kept updated every step of the way!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brian was excellent and kept me updated along the way. The entire process from start to finish was fantastic!
Customer Service - 5.0/5.0 -
Same. Excellent!
My Experience - 5.0/5.0 -
I had a wonderful experience with caliber collision. Very professional and punctual with their work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was so satisfied with the timing of my repair and the professionalisms from the entire company. I would highly recommend anyone to work with Brian and his team for their auto body needs.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Bryan was terrific about keeping me up to date with my Nissan Frontier. Deborah was great. The team did a great job and I was very pleased and I would use Caliber again and I would highly recommend them to anyone.
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend Caliber and I would use them again
Repair Quality - 5.0/5.0 -
Caliber Collision was awesome in every way. They made my truck look brand new and detailed the inside for me which was real gift after having knee surgery. They kept me informed on the progress of my truck every step of the way. The communication was so professional which is rare these days.
Customer Service - 5.0/5.0 -
The customer service was awesome in every way. The communication was constantly updated every step of the way and I knew the progress of my truck
Returned Clean
Likely to Recommend - 4.0/5.0 -
Certainly
Repair Quality - 4.0/5.0 -
Looks Good.....,
Customer Service - 4.0/5.0 -
Professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
It really depends on who the seatbelt and missing emblem is dealt with. I would be happy overall if those 2 things were not an issue
Repair Quality - 2.5/5.0 -
The driver side seatbelt is broken, it was working just fine when we dropped the car off. And the Hyundai emblem is missing from the trunk. I called on Friday AM. I am waiting for someone to call me back. Other than that, the damage to the quarter panel that was repaired looks good.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was surprised they even cleaned the inside of my car.