Caliber - Cleveland TN
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I had a wonderful experience with caliber collision. Very professional and punctual with their work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was so satisfied with the timing of my repair and the professionalisms from the entire company. I would highly recommend anyone to work with Brian and his team for their auto body needs.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Bryan was terrific about keeping me up to date with my Nissan Frontier. Deborah was great. The team did a great job and I was very pleased and I would use Caliber again and I would highly recommend them to anyone.
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend Caliber and I would use them again
Repair Quality - 5.0/5.0 -
Caliber Collision was awesome in every way. They made my truck look brand new and detailed the inside for me which was real gift after having knee surgery. They kept me informed on the progress of my truck every step of the way. The communication was so professional which is rare these days.
Customer Service - 5.0/5.0 -
The customer service was awesome in every way. The communication was constantly updated every step of the way and I knew the progress of my truck
Returned Clean
Likely to Recommend - 4.0/5.0 -
Certainly
Repair Quality - 4.0/5.0 -
Looks Good.....,
Customer Service - 4.0/5.0 -
Professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
It really depends on who the seatbelt and missing emblem is dealt with. I would be happy overall if those 2 things were not an issue
Repair Quality - 2.5/5.0 -
The driver side seatbelt is broken, it was working just fine when we dropped the car off. And the Hyundai emblem is missing from the trunk. I called on Friday AM. I am waiting for someone to call me back. Other than that, the damage to the quarter panel that was repaired looks good.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was surprised they even cleaned the inside of my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quick efficient service. Communication was outstanding , work done on my vehicle was remarkable
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had an awesome experience with your company Mr Brian and the receptionist was very friendly , respectful and very knowledgeable about what services they were offering to repair my SUV. So, when I returned to pick up my vehicle it looked like a new car. I was very pleased with my vehicle repairs. I would highly recommend your company to all my family members and friends. Thanks again for your services.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like new!
Customer Service - 4.5/5.0 -
When I talked to customer service they were very nice but I had to reach out weekly to them. I didn’t get any updates unless I called. Not a big deal since I had a second car to drive.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I had a great experience with getting my car repaired. I was called 3 times a week and given updates and my car was done when promised!! Everything was great with my car and Brian was awesome to work with.
My Experience - 5.0/5.0 -
If I could I would rate this place a 20+ I can't even put into words how amazing this place truly is, if you want positive people in your life then follow me cause I'm on a mission to point out nothing but God, love, kindness and positivity, I'm a lil older woman with not much here but what I do have means everything to me!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Van looks great
Customer Service - 5.0/5.0 -
The woman at the front desk was very nice and engaged in conversation with us while we waited. Brian listened to our concerns and was available to speak with us whenever we needed