Caliber - Cleveland TN

4.7 (117reviews)
95%
950 Star Vue Dr SW,  Cleveland,  TN  37311

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (117)

Likely to Recommend

Repair Quality

They were very professional and I did not have to worry. They took care of it all.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They did a great job! I definitely recommend! They kept us updated throughout the process and we are very satisfied!

My Experience

Caliber Auto Body did an amazing job on my car! When I picked it up, it looked incredible both inside and out. The repairs were done perfectly, and they even had it finished a full week ahead of schedule, which was such a pleasant surprise. Their team was also great about communicating throughout the entire process and keeping me updated. The whole experience was smooth and professional. I highly recommend Caliber Auto Body if you want quality work and excellent customer

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

The consistent phone call updates were very much appreciated. I did not have to wonder what was going on with my car..

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Translated from Spanish by Carwise
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Likely to Recommend

La calidad del trabajo fue la que no me gustó

Repair Quality

No quede totalmente complacido la pintura quedó bien pero el bumper no quedó bien montado y le faltaron clips por poner

Customer Service

Súper atencion

Returned Clean

Likely to Recommend

I would recommend them

Repair Quality

Our car was completed

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The service that Caliber Collision provided was absolutely incredible! They had all of the parts ordered and my Acura repaired quicker than we expected. I was texted with updates the whole way and never had to contact them to make sure that they were still working on it. Everyone was so friendly and helpful. When my car was completed, it looked incredible and they did such an awesome job blending the paint at the areas that were replaced with the original parts… so well that you can’t see a difference between the new parts and the original. I would absolutely recommend Caliber to anyone who needs repairs done! Thank you, Caliber Collision!!

Customer Service

The service that Caliber Collision provided was absolutely incredible! They had all of the parts ordered and my Acura repaired quicker than we expected. I was texted with updates the whole way and never had to contact them to make sure that they were still working on it. Everyone was so friendly and helpful. When my car was completed, it looked incredible and they did such an awesome job blending the paint at the areas that were replaced with the original parts… so well that you can’t see a difference between the new parts and the original. I would absolutely recommend Caliber to anyone who needs repairs done! Thank you, Caliber!!

Returned Clean

Likely to Recommend

Repair Quality

Very friendly and knowledgeable staff. Great service

Customer Service

Great service

Returned Clean

Likely to Recommend

I didn't have enough experience to recommend.

Repair Quality

my car was never repaired. I had it transported elsewhere.

Customer Service

Returned Clean

My Experience

Having the nearly daily updates by text and phone made it all go great. They were even done 15 days earlier than the first anticipated. Brian was great!

Likely to Recommend

Top notch!

Repair Quality

Customer Service

Brian was terrific. Keeping me updated on the progress nearly everyday. The finished product is terrific.

My Experience

Super impressed with service and professionalism. Hope I don't ever need your services again but know where to come.

Likely to Recommend

Repair Quality

Great job. Very professional.

Customer Service

Returned Clean

Likely to Recommend

I will definitely be recommending them.

Repair Quality

Caliber in Cleveland, TN was wonderful!

Customer Service

Constantly in contact, very friendly receptionist and service advisor

Returned Clean

My Experience

The service was very quick and friendly. It looks like there's been no damage at all. Hopefully I don't have to use their service again but I will tell people of the professional job they did.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean