Caliber - Clinton - Old Branch Ave

My Experience - 5.0/5.0 -

The woman at the front desk was very nice and pleasant every time I interacted with her! The live updates using text was also very convenient. This was my first experience with this business and I would highly recommend them!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Very friendly staff. The lady at the front desk was very helpful and knowledgeable about my car and it’s progress. The young man who kept giving me calls to update me with the status was really nice and helpful. He called me so many times so I didn’t have to which was very much appreciated. Who ever did the labor did an amazing job! The car looked better than when I bought it. The paint job was spectacular. I’m very satisfied with this location. I’ve been to the one out Springfield and Arlington so I appreciate the brand standards.

My Experience - 5.0/5.0 -

Very good thankyou

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

I loved the communication from the team and how great they were. My only complaint was that my car was full of muddy shoe prints and dirt. My signal light also doesn’t work and I’m not sure if that’s due to what was done.

My Experience - 5.0/5.0 -

Fantastic service . I was kept update on what was going on with the car everyday day. The staff was very professional , very happy with the results.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent job and very professional.

Customer Service - 5.0/5.0 -

Always informative

My Experience - 5.0/5.0 -

Great customer service as well as proficient in providing updates regarding the status of your vehicle.

My Experience - 5.0/5.0 -

Yes my car looks good good work

My Experience - 5.0/5.0 -

Great body work and customer service. Appreciate the daily text updates! Thanks again!

My Experience - 5.0/5.0 -

Outstanding

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Outstanding

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I as very satisfied with service I recieved at Caliber Collision the car was repaired so well I couldn't see the area that was damaged. And the staff was so polite and helpful. I would recommend them to my family and friends.

Customer Service - 5.0/5.0 -

I as very satisfied with service I recieved at Caliber Collision the car was repaired so well I couldn't see the area that was damaged. And the staff was so polite and helpful. I would recommend them to my family and friends.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Good work

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Everyone was very helpful and informative. They kept in touch via text which was nice. They finished before the estimated completion date. The car looked brand new and they even cleaned the inside up! I would return and recommend. I only gave a 9 on the first question as there is always room to improve, no business is perfect.

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 2.5/5.0 -

Estimator needs customer service training

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Second time in two months to use Caliber (Branch Ave) due to two separate rear end accidents.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 3.5/5.0 -

Good