Caliber - Collierville
430 E Winchester Blvd.,
Collierville,
TN
38017
USA
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Ford
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting the frequent text updates that kept them informed throughout the repair process. The quality of repairs received high marks, with numerous customers noting their vehicles looked brand new or even better than before. Timeliness was another strong point, as many repairs were completed ahead of the estimated date. Customers appreciated the professionalism and friendliness of the staff, and the seamless coordination with insurance companies was frequently commended. A few customers noted areas for improvement based on their experiences, including more consistent update frequency, ensuring all components are properly reassembled before vehicle return, and paint color matching accuracy. Overall, the vast majority of customers expressed high satisfaction and indicated they would recommend the shop to others.
Select to learn more
Service Quality
"... provided! I was kept updated every step of the way, the work was done 10 days sooner than estimated, and you couldnt even tell where the damage was when ..."
Read more
"Excellent customer service and repair!"
"The work was impeccable. I appreciated the daily texts keeping me updated. Im extremely satisfied and so ..."
Read more
"Customer service is wonderful abd the quality of work is exceptional"
"The repair was done very well. Highly appreciated your excellent communication throughout ..."
Read more
"... service was excellent and very happy that it was done over a week earlier than originally estimated!"
Read more
"I was pleasantly surprised that the repairs were finished two days ahead of schedule. The team worked efficiently and delivered great ..."
Read more
"So far no complaints THANK YOU FOR RETURNING MY VEHICLE IN A TIMELY MANNER 💜"
"The repair was performed very timelyefficiently and looks great."
"The repairs were done seven days early."
"... collision repair shops, Caliber was awesome. I was updated on the status of my vehicle every Monday, Wednesday and Friday. I knew exactly where they were at in the process ..."
Read more
"I appreciate the frequent text messages giving me updates on the progress of repairs. I was disappointed the car was not ready ..."
Read more
"... excellent communication throughout the process, the regular updates kept me informed every step of the way. Thank you so much!"
Read more
"3 times a week updates were wonderful. It was so helpful knowing when we would hear back ..."
Read more
"daily updates were terrific."
Jessica
(Subaru owner)
reviewed 8/11/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
John
(Audi owner)
reviewed 8/11/26
My Experience - 5.0/5.0 -
Very Professional from beginning to end. Thanks
SHARE
Takeshia
(Honda owner)
reviewed 8/10/26
Likely to Recommend - 3.5/5.0 -
Insurance company may not be partners
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Megan
(Chrysler owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was easy to work with and they kept me informed the entire time my vehicle was being repaired.
Returned Clean
Kenneth
(Jeep owner)
reviewed 8/6/26
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 3.5/5.0
Betty
(Ford owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept us updated throughout the process. Very kind and did a great job!
Customer Service - 5.0/5.0 -
Great job
Returned Clean
James
(Dodge owner)
reviewed 8/4/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jeannie
(Acura owner)
reviewed 8/3/26
My Experience - 5.0/5.0 -
Extremely pleased with the results.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Robert
(Kia owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kevin
(Subaru owner)
reviewed 7/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Elizabeth
(Buick owner)
reviewed 7/31/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very good and very pleasant to do business with!!
Customer Service - 5.0/5.0 -
Very satisfied!
Sharaka
(Jeep owner)
reviewed 7/30/26
My Experience - 5.0/5.0 -
So far no complaints THANK YOU FOR RETURNING MY VEHICLE IN A TIMELY MANNER 💜
SHARE
April
(Genesis owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crystal was wonderful and provided excellent customer service.
Customer Service - 5.0/5.0
Diandra
(Honda owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Zhousheng
(Honda owner)
reviewed 7/29/26
My Experience - 5.0/5.0 -
unexpected fast and professional performance as I thought!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Victoria
(Jeep owner)
reviewed 7/28/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Thanh
(Toyota owner)
reviewed 7/23/26
My Experience - 5.0/5.0 -
The team at Caliber are very professional. I get an update daily on the progress of the repairs. Overall, I am very pleased with the repairs. Thanks
Likely to Recommend - 5.0/5.0 -
Very happy with the results
Repair Quality - 4.5/5.0 -
Very pleased with the results
Customer Service - 5.0/5.0 -
Staff members were very friendly and helpful.