Caliber - Collierville
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Perfect all the way around. Pleasant reception, very nice adjuster- Tyler. Prompt repair- car looks good as new. Very satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work from begin to end
Customer Service - 5.0/5.0 -
Very friendly & helpful
Returned Clean
My Experience - 5.0/5.0 -
The were extremely professional. The kept me notified every step of the way. Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Marvin, Jay and company wildly exceeded my expectations after a poor experience with Abra years ago. Glad to work with all and I look forward to working with them all in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
EXCELLENT CUSTOMER SERVICE! GREAT COMMUNICATION DURING THE WHOLE PROCESS!
Returned Clean
My Experience - 5.0/5.0 -
Great job on keeping me informed everyday on the repairs of my car! And Very nice staff as well!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Absolutely the best experience and perfect example of first class customer treatment! Really made an unfortunate situation a lot more bearable. Thank you to Jay and his very professional team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You have have a real gem. The young woman who manages your customer service position is truly a delight. She definitely knows her job, and is a credit to your facility.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The young lady who works at the customer service position, and greets you as you enter, is truly an asset to your buisness. She is polite, friendly, helpful, and obviously knows her job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was quick and being able to leave my rental there made the whole process easy
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did exactly what they said would be done...excellent job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
When it wasn’t an automatic text, (sometimes the auto texts were confusing), the communication was great!
My Experience - 5.0/5.0 -
My car looks great. They did a good job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
At this point the door looks repaired but there is a clicking noise that consistently happens every time it’s opened - it was not there before.
Customer Service - 3.0/5.0 -
There were several delays in getting the car back and sone miscommunications between the staff and the text messages when the car was supposed to be ready.
My Experience - 5.0/5.0 -
Marvin was the Service Advisor who helped me. He was friendly, professional, and made for a great customer service experience. I would highly recommend Caliber Collision to my friends and neighbors. I will not go anywhere else for body work.