Caliber - Collierville
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My car looked new. I received a daily communication on the progress of my repairs. So pleased with the service I received and the quality of the work! !
My Experience - 5.0/5.0 -
The repair was fast and everything looks great.
Likely to Recommend - 5.0/5.0 -
I have a Benz S-Class S580 and I am very particular about it. I would definitely without second thoughts recommend this shop to family and friends. And recommend that they ask for Patrick Campbell to be their advisor.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
"Amazing service! Patrick Campbell was my Service Advisor. He was incredibly patient and took the time to explain everything clearly, no matter how many questions I had. He kept me informed every step of the way and helped me make the best decisions with both insurance and out-of-pocket options. Truly 5-star service!"
Returned Clean
Likely to Recommend - 0.5/5.0 -
I am a dissatisfied customer
Repair Quality - 0.5/5.0 -
The painted repairs did not match my original paint on my vehicle. I was not given a satisfactory answer. This is a 2024 vehicle and the paint needs to match. My truck is now a two toned color. I need this issue resolved expeditiously.
Customer Service - 0.5/5.0 -
Color don’t match
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service!!!!! Off the top nothing but drive and determination. Satisfaction was absolute.
My Experience - 5.0/5.0 -
They were easy to deal with, kept me informed, worked very quickly. And the work looks excellent.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly and consistent communication; good work done quickly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fantastic experience from start to finish. Mandi is so wonderful to work with and the text updates were very helpful. Mandi's customer service was above and beyond and she deserves to be recognized. Great job, Caliber and Mandi!
Returned Clean
Likely to Recommend - 2.0/5.0 -
Dissatisfied with the return of my new car.
Repair Quality - 2.5/5.0 -
Though the staff was great to work with....I'm not satisfied with my repairs at all. I had a practically new car and it doesn't look or feel new anymore.
Customer Service - 4.5/5.0 -
Mandi and staff were great. But I don't believe my car was inspected fairly before it was given back to me.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication throughout the process. Finished early before the estimated completion date. Finished job looked great! Very happy.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Extremely professional, kept in constant contact with me. Will recommend Caliber to everyone. Scale of 1-10, 10 being the top, Caliber-Collierville was an Eleven
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Sorry that 10 was the highest. Collierville office deserves a 12
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already did many times
Repair Quality - 5.0/5.0 -
Everything looked great
Customer Service - 5.0/5.0 -
Patrick did awesome and everyone there is so nice. My car looked great and was done very fast for me
My Experience - 5.0/5.0 -
Repairs were done very well and quick.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Best experience ever!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Lindsey and Mandi were great. :-)