Caliber - Collierville
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision and Tennessee Farm Bureau are first class and I thank you both.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wonderful work and perfect service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great repairs and perfect service.
Customer Service - 5.0/5.0 -
Perfect service. Very informative and helpful.
Returned Clean
My Experience - 5.0/5.0 -
Thanks you did a wonderful job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service and communication!
My Experience - 5.0/5.0 -
The work was nicely done in the timely manner as been discussed upfront. We are very pleased with everything, and Patrick is really great guy!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work, quality, time, and personnel. Very satisfied with everything. Thank you!
Customer Service - 5.0/5.0 -
Great people - very courteous and accommodating.
My Experience - 5.0/5.0 -
The process was seamless from start to finish and staff kept me updated on status until the job was completed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Service was EXCELLENT! Repairs were TOP NOTCH! Front desk person is EXCELLENT with customers. KEEP UP THE GOOD WORK!
Likely to Recommend - 5.0/5.0 -
You are the best
Repair Quality - 5.0/5.0 -
Great job. Car looks new. You were recommended to me by Kristopher Davis
Customer Service - 5.0/5.0 -
Customer service phenomenal. Very detailed regarding the work to be done
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
No complaints, so far. Repairs completed on time. Good people, too!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
No sense of urgency. Had to make lots of calls. Confusion on drop off and pick up??? Staff just doing their job slowly. And without a care ??? Customer service needs attention.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Caliber needs to work on their customer service skills. I’ll go to Lexus best time. Staff very blah. Enterprise rental car was awesome. Thank you!
Customer Service - 1.5/5.0 -
3. They could care less!
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0 -
My vehicle was left uncovered during the process of being repaired. My interior is totally dusty and dirty. It was not cleaned prior to pickup. Now I'll have to pay to have it cleaned. Also, my date continued to get pushed back which caused me to pay of pocket by over $700 for a rental car. This was a different customer experience than the last time. I'm not satisfied with the services. I would like to speak with management or someone in leadership. Thank you.
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 3.5/5.0 -
The blending of the paint was not good on the door frame and they made it difficult to review the repairs in the sun in the back of the parking lot. I also believe they dinged my other door during the tome they had my car.
Customer Service - 3.5/5.0 -
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