Caliber - Colorado Springs - Copper

4.9 (5,078reviews)

99%

(719) 262-0077

790 Copper Center Parkway, Colorado Springs, CO 80921

99%

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790 Copper Center Parkway
Colorado Springs, CO 80921

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About Caliber - Colorado Springs - Copper

See Photos

790 Copper Center Parkway
Colorado Springs, CO 80921

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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I-Car

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Website

Reviews (5,078)

Sort By:
Newest
Rating

4,619 Customers Rated

5 Stars

77.6% Complete

(3938)
4 Stars

9.1% Complete

(463)
3 Stars

1.7% Complete

(85)
2 Stars

1% Complete

(49)
1 Star

0.3% Complete

(17)
< 1 Star

1.3% Complete

(67)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs was a standout theme, with numerous customers noting their vehicles looked brand new upon return. Timeliness was frequently celebrated, as many repairs were completed ahead of schedule, often surprising customers. The support team was widely recognized for professionalism, attentiveness, and going above and beyond to reduce stress during difficult situations. A few customers noted areas for improvement, including clearer voice message updates on vehicle progress, ensuring all parts are correctly installed before vehicle return, and better accuracy in repair completion estimates. Overall, the vast majority of customers expressed high satisfaction and a strong willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"... expected as I trust the name of Caliber Collision, but the over the top customer service and communication cant be beat. Should I ever need repairs again, this will be my ..." Read more

"The repair work was excellent—thorough and detail-oriented. The tech clearly took great care, and my car came ..." Read more

"Great personal- seem very organized- the end product was top notch- and they bent over backwards to help us overcome our particular challenges- so ..." Read more

"... was good but the service was bad. This time around, I felt like they did a rushed job. When I got my car the first time the trunk was dented, there were spots that missed ..." Read more

"This shop is the best. The people do great work, are on top of your project and are always willing to help get your vehicle back ..." Read more

"... professional—friendly and genuinely committed to great service. The repairs were completed faster than originally planned, which was a fantastic surprise. But the real wow moment Having my vehicle ..." Read more

"The vehicle was delivered back to me 4 days early"

"Vehicle was ready 5 days early."

"Clear about options and delivered vehicle ahead of time."

"The date did change, but they kept me informed as to why."

"Communication from the shop was outstanding concerning the status of vehicle throughout the repair process."

"Would have liked clearer updates on the vehicle in voice messages."

"The communication from the team at Caliber Collision was absolutely amazing. It was great to be kept informed every step of the ..." Read more

"Everything was professional and easy. The communication between insurance, car rental and customer was wonderful."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... expected as I trust the name of Caliber Collision, but the over the top customer service and communication cant be beat. Should I ever need repairs again, this will be my ..." Read more

"The repair work was excellent—thorough and detail-oriented. The tech clearly took great care, and my car came ..." Read more

"Great personal- seem very organized- the end product was top notch- and they bent over backwards to help us overcome our particular challenges- so ..." Read more

"... was good but the service was bad. This time around, I felt like they did a rushed job. When I got my car the first time the trunk was dented, there were spots that missed ..." Read more

"This shop is the best. The people do great work, are on top of your project and are always willing to help get your vehicle back ..." Read more

"The vehicle was delivered back to me 4 days early"

"Vehicle was ready 5 days early."

"Clear about options and delivered vehicle ahead of time."

"The date did change, but they kept me informed as to why."

"Communication from the shop was outstanding concerning the status of vehicle throughout the repair process."

"Would have liked clearer updates on the vehicle in voice messages."

"The communication from the team at Caliber Collision was absolutely amazing. It was great to be kept informed every step of the ..." Read more

"Everything was professional and easy. The communication between insurance, car rental and customer was wonderful."

Victoria (Toyota owner) reviewed 8/27/26

Virginia (Honda owner) reviewed 8/27/26

Rick (Toyota owner) reviewed 8/26/26

I do not have any comments at this time.

Doug (Subaru owner) reviewed 8/26/26

Harry (Jeep owner) reviewed 8/24/26

Cody (Jeep owner) reviewed 8/24/26

John (Toyota owner) reviewed 8/24/26

Andrea (Jeep owner) reviewed 8/21/26

Excellent

Juan (Ford owner) reviewed 8/20/26

I've worked with several apps but this one was had and shoulders above the others, I'd come back and recommend others so the same

All work done with extreme attention to detail

Shamara was outstanding, she kept me informed and updated on the progress of the repairs. She was informative but more importantly she was very pleasant to work with.

Rommel (Honda owner) reviewed 8/19/26

Caliber Collision did a great job on my Honda Odessey. Your team keep me updated on the progress of the repairs and that’s a big thing on my part and deliver my car on time.

Terrance (Chevrolet owner) reviewed 8/18/26

No reason not to. They were exceptional in all respects

Every thing was handled very smoothly for initial estimate to pick up.

Answered all questions, very courteous, and knew there business.

Scott (Genesis owner) reviewed 8/14/26

Caliber team was awesome! We received frequent updates on the progress of the repairs to the car and Caliber advocated for us with our insurance to get all the necessary repairs for the car. The car looks amazing!! Thank you, Caliber!

Alan (Jeep owner) reviewed 8/13/26

Ms. Shamara Engstrom Byrd was fantastic. Very personable and overall an enjoyable person.

William C (Dodge owner) reviewed 8/10/26

Thank you for washing my truck!

Thanks for washing my truck!

Arthur (Kia owner) reviewed 8/10/26

Appreciate how fast and thorough the Caliber team was with getting our car repaired

Donna (Chevrolet owner) reviewed 8/10/26

Patricia (Toyota owner) reviewed 8/7/26

Claudia (Subaru owner) reviewed 8/7/26

Everything with my bumper replacement went smoothly.

Kenneth (Nissan owner) reviewed 8/3/26

You guys did an awesome job! Thanks

Everyone did a great job!

Customer service has been very helpful.

Kristin (GMC owner) reviewed 8/3/26

All looks great!

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Once you choose to have your vehicle repaired you should always get an auto body repair estimate for all repair procedures, parts and materials as well as warranty information.

Caliber - Colorado Springs - Copper

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Colorado Springs - Copper

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (5,078)

4,619 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0