Caliber - Colorado Springs - N Academy

4.9 (1,965reviews)
97%
5597 N Academy Blvd,  Colorado Springs,  CO  80918

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car

Reviews (1,965)

Customers say
Overall Customer Satisfaction
Customers consistently praised Caliber Collision for outstanding service quality, proactive communication, and timely repairs. Many highlighted that vehicles were returned looking brand new, with repairs completed ahead of schedule. The front desk staff and service advisors were frequently commended for being friendly, professional, and knowledgeable. Regular text and personal updates throughout the repair process were especially appreciated, giving customers confidence and peace of mind. A few customers noted areas for improvement, including requests for more detailed and accurate update messages, better follow-through on missing items, and improved consistency in communication. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend Caliber Collision to others.
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"Superb service and excellent work in correcting damages back to original status. Very professional and and ..." Read more
"The body work was nearly flawless! The color match and shine were perfect! The best I have ever seen ..." Read more
"... and the 3rd time I have trusted them with repairs. Very quick turnaround and perfect work. Thanks again!" Read more
"Service was outstanding with consistency in communication and updates. Car was as good as new once repairs ..." Read more
"... dent on the side of my car. From start to finish, the process was smooth and professional. The staff was friendly, kept me updated throughout the repair, ..." Read more
"I was told two and half weeks and it was ready in five business days."
"They got the repair done over 2 weeks earlier than originally estimated, trucks interior was a mess from the accident ..." Read more
"Received the vehicle three week after the due date"
"The cost estimate was thorough. The estimated time of repair was short and accurate. Lastly, the quality of the repair is excellent. I ..." Read more
"... which was much faster than I had thought and they completed 2 days before the timeline they originally quoted. I will recommend Caliber to anyone." Read more
"Communication from Calibre exceeded expectations at every turn."
"Communication from the shop on the repairs was outstanding, I was notified of each phase of the repair process"
"I was extremely satisfied with how well the communication was. Thanks for keeping me informed about my car ..." Read more
"Everyone was polite and friendly, but updates could be better."
"Texts were helpful, but didnt start until I called to check on things. Then the texts didnt have as much ..." Read more

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My Experience

Great job and was done quickly

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Returned Clean

My Experience

Very pleasant and good customer service. Communicated well with me in regards to repairs and pick up times.

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overall great customer service and quality work.

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Returned Clean

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Returned Clean

My Experience

The work was done in a timely fashion. The staff was courteous and friendly. Overall it was a good experience.

My Experience

Great communication—vehicle looks great.

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My Experience

I really appreciate the level of care that Calliber took and repairing my vehicle. Grant communicated with me the entire way, and I feel the repairs were done in a very timely manner. I also appreciate the attention to detail with issues concerning a previous repair on my vehicle with another Collision center in town. I will most definitely continue to bring my vehicles to Calliber Collision over any other location.

My Experience

Grant and Kenzie were so nice and knowledgeable. They helped every step of the way and in the future if I ever need repairs I will definitely be going there

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Returned Clean

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My Experience

Very happy with whole process

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Happy

Repair Quality

Everything went great. Scheduling was easy. Job was professionally done. Very happy

Customer Service

Everything was great

Returned Clean

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Repair Quality

Caliber did a good job with the physical repair, but the mirror is a noticeably different color than the other mirror/rest of the vehicle.

Customer Service

My service rep, Jason, was pretty rude throughout the process, particularly through email. I really enjoyed working with the individual at the front desk, but did not enjoy working with Jason.

Returned Clean

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Returned Clean