Caliber - Colorado Springs - N Academy
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jason and McKenzie ( low key I might be messing up her name) she’s the girl in the front. Were awesome the entire time. They fought the insurance company for me. These are the types of employees you NEED TO KEEP. Without them I would have lost my mind. I love them so much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs were flawless
Customer Service - 5.0/5.0 -
Customer service was exceptional. Everything communicated perfectly and clearly and reliably.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fixed the known issues and found some unknown issues and had my vehicle back earlier than promised. Worked with my insurance company well!
Customer Service - 5.0/5.0 -
Kept me informed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
I am pleased with the work done on my vehicle.
Customer Service - 3.0/5.0 -
I am not pleased that even though I made the appointment for the repairs about a month before the date of the repairs, and had an email confirmation that my appointment was on the books, when I arrived no one knew I had an appointment. When I got a little frustrated with answering the same questions repeatedly from different people I was met with "I don't know what you told other people. I have to ask these questions." Followed by "I didn't know you were coming today." No admission that someone had dropped the ball and made a mistake. I have an email confirming that my appointment was on the schedule. A simple "I'm sorry, we made a mistake." would have been nice.
Returned Clean
My Experience - 5.0/5.0 -
Communication was excellent and with the damage, I anticipated at least a week longer to fix, but was done earlier than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional, timely and thorough
Customer Service - 5.0/5.0 -
Jason was great. Front receptionist was good too
My Experience - 5.0/5.0 -
Great group of people who really gave great service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Their teams rocks!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job replacing passenger side rocker. Kenzie and Grant were terrific.
Customer Service - 5.0/5.0 -
Kenzie is very personable and efficient.
Returned Clean
My Experience - 5.0/5.0 -
I especially appreciate how I was text message on the progress of the repair. It provided me with the confidence my auto was in good hands. Thanks again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The job was finished ahead of schedule. Great job
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
It was simple and nice to work with Jason and Kenzie.
My Experience - 5.0/5.0 -
On time. Kept me up to date with the repairs never had to wonder or chase anyone down for answers about my car. Thank you Jason for going above with texting me and always returning my calls.