Caliber - Colorado Springs - N Academy
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great job, as usual!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Sure do appreciate the high quality service. 5 stars. The text updates were great and informative. Customer service excelled. Completely satisfied. Thank you.
Likely to Recommend - 5.0/5.0 -
Definitly.
Repair Quality - 5.0/5.0 -
Very satisfied. Thank you.
Customer Service - 5.0/5.0 -
Great ongoing updates. High quality service. Supremes workmanship. Completely satisfied. Thank you.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The communication of status on repairs was exceptional. The repair was completed ahead of time and looked like the vehicle did when it was new. Great job all around.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
have some minor issues.. when car was detailed.. i now cannot use my radio.. no cd.. the clock was changed.. the center console was stuck shut where my chargers are.. settings on steering wheel/drivers were altered.. i do not think this was caliber collision - this got jacked up during detail.. when i first picked up it.. i was happy it was clean.. spoke to Tom about a completely different minor repair.. no stress.. get a bit down the road and called Tom about not being able to open the center console where chargers are.. no stress.. bringing it back monday.. but cmon.. my radio and display not working?? i could reset the clock (which was off by 7 hours and 18 minutes).. but the radio does not function now???
Likely to Recommend - 5.0/5.0
Repair Quality - 2.5/5.0 -
The final repair is good but there were too many issues along the way. I would never use Larry H Miller collision again. I would go somewhere else, even if I had to pay a lot to do it. I should of never been told to pick up my car because it was ready, when there was still damage on the vehicle. Where is you quality control? When refusing to accept the car, your team tried to pursued me to take it with the damage. I even got an eye roll put of one of your employees. I wasted time and gas to make an extra trip. Nick was great throughout the process but since he was advocate and go to person, I am not sure why he did not see the damage and save me the trip. I would never recommend Larry H Miller to anyone that I know.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
It was 3 weeks before they could get my car in for repair. That was understandable because of so many repair jobs. They kept me informed of the progress each step of the process, but then when the car was done and ready for pickup, I did not receive a message.
Returned Clean
My Experience - 5.0/5.0 -
Thank you for going out of your way to find the correct part for the keep. Job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Nick did a great job but have the time when you called the company phone # you only got voice mail and the voice mail did not work
Customer Service - 2.5/5.0 -
See previous comment
Returned Clean
My Experience - 5.0/5.0 -
Everything was perfect! Thanks to everyone!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car’s repair was beautiful! Also the detail service was unexpected and awesome!! 10 out of 10!!
Likely to Recommend - 5.0/5.0 -
I will recommend to family and friends!
Repair Quality - 5.0/5.0 -
Thank you for the wonderful repair and attention to detail! For the friendly and fast service! I will recommend you to family and friends! Julie
Customer Service - 5.0/5.0 -
Customer service here has been wonderful!
Returned Clean
My Experience - 5.0/5.0 -
The entire process was awesome. Tom Mowers kept me in the loop throughout the repair. He went above and beyond and made sure all my concerns were addressed and followed up to make sure everything was satisfactory. Thank you Caliber Collision
Likely to Recommend - 5.0/5.0 -
Overall, excellent job.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional staff. Vehicle looks brand new again.
Returned Clean
My Experience - 5.0/5.0 -
I was kept informed of progress of the repair and was pleased that my vehicle was kept inside after regular business hours. Mr. Tom Mowers was very knowledgeable and professional in his demeanor. Thus far it appears that the work done on the vehicle is excellent.
My Experience - 5.0/5.0 -
The Caliber collision team did an awesome job fixing the dent we had on passenger side front fender and the paint job was a beautiful match for car that is a 2011 Sonata . I highly recommend them great staff at desk too . Thanks for fixing my car your team is awesome 😎
Likely to Recommend - 5.0/5.0 -
looking at the fender you could not tell where the damage had been and they matched the paint perfectly even tho the origianal paint is 11 years old.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am, well, fussy. I notice when things are not good as they can be. Caliber came through with "First Cabin" service.