Caliber - Colorado Springs - Park Vista
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Everyone was very helpful overall, but also very unorganized and confused. Because I had gotten an estimate before the place switched to Caliber, the price ended up being higher than was originally told to me. Also, every time I called, the people I spoke with seemed to have no idea what I was talking about. They didn't even know who I was, or where my car was, or why I was calling. It didn't leave me with a very confident feeling. When I actually got my car back, I was happy, because in person, these are some of the friendliest people I've ever dealt with. They were helpful and honored the old quote for me and seemed to genuinely care. But they worried me for the four days my car was there, because I didn't get the same kind of confidence over the phone. My car looks great and overall, I'm happy with them. They're great people, and I really do want to stress that they seemed very genuine and went above and beyond for me in the end. But they have some things to work on, for sure.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
The hood was misaligned the first time I tried to pick my car up. The the adaptive headlights weren't working.
Customer Service - 1.5/5.0 -
I got good status phone calls when my car was in co springs.
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0 -
my hubby vehicle is now making this horrible sound with the heater. please call him so he can talk to someone
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
Very friendly
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
car came back in a timely manner
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your customer service from start to finish was excellent. Also, the communication was wonderful! I will definitely be a return customer if or when I am in need of car repairs and will highly recommend you to others. Thank you for making a could be stressful experience quite easy! Pam Wiebelhaus
My Experience - 5.0/5.0 -
It was faster than what I was expecting initially. They kept me updated of everything 2 or 3 times a week. I liked in general their customer service. I would highly recommend Caliber Collision to anyone for fast and reliable auto repair.