Caliber - Colorado Springs - South

4.8 (4,224reviews)
96%
98 North Academy Blvd.,  Colorado Springs,  CO  80909
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In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Call
Email

Reviews (4,224)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. Repair quality received high marks, with numerous customers noting their vehicles looked brand new upon return. Timeliness was a standout strength, as many repairs were completed ahead of schedule. Front desk and advisory staff were widely described as professional, friendly, and attentive. A small number of customers noted concerns around incomplete repairs, unexpected damage, or communication gaps, reflecting areas customers themselves identified for improvement.
AI-Generated from reviews written in the last 12 months
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"Amazing facility. Knowledgeable staff who are passionate about their work and take pride in their work. I felt so fortunate ..." Read more
"From start to finish, your team delivered exceptional professionalism, clear communication, and provided flawless results. Thank you."
"They were fast, professional, and the damaged part of the car looks practically as good as new."
"The staff was amazing first of all and very flexible and understanding. My car went in for hail damage all over hood, roof ..." Read more
"... throughout the process with constant updates through text got my truck back 11 days before my truck was estimated to be done. Amazing team they did a great job with product and ..." Read more
"... the loop about how things were moving along. I was expecting my vehicle to be there closer to 30 days but I received my vehicle back in about 2 weeks. Thanks for great ..." Read more
"... materials. They communicated almost daily and my vehicle was completed in only 1 week's time. They also help me secure a rental car from their location, too! Easy peasy!" Read more
"Consistent and helpful communication, as well as faster than expected repairs. Overall a great experience."
"... throughout the whole process was really amazing. Also the service was incredibly fast. My van looks really good." Read more
"I absolutely loved getting text messages every day. Let me know where they were at with my vehicle."
"... can't say enough about the whole team at caliber. Friendly staff kept me informed every step of the way got it done way faster than I was expecting." Read more
"... desk to manager, and shop guys. Quickly done and was guided and answered any questions throughout the process with constant updates through text got my truck back 11 days before my ..." Read more

My Experience

They did an excellent job with my vehicle and beyond my expectations. My Geico representative Mercedes kept me informed throughout the process.

Likely to Recommend

Repair Quality

Thank you Mercedes.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Communication was great and both Nate and the lovely lady at the front desk were so friendly. It was a positive experience all around.

My Experience

The work was perfect and the customer service was top tier

My Experience

The Carr was of a good quality and I recover continual communication

My Experience

My Experience

I was very impressed with Nate, the way he started the process and kept me up to date as the repairs were being made. I thank him and those that did the work, great job.

My Experience

I was completely satisfied with my experience. Mercedez was amazing and always kept me updated on progress.

My Experience

My truck looks amazing after the repair

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

I am very pleased with the repairs on my vehicle

My Experience

Took very good care of my vehicle very helpful at keeping me up to date on everything very good service all around

Likely to Recommend

Repair Quality

Very professional and very informative

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very good

Customer Service

Very good

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Mercedes was amazing. We appreciate all the communication throughout this situation getting our car fixed. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The repair looks absolutely amazing and the staff inside were incredible. 10/10!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Communication, even AI is welcome.

Customer Service

Good walk through, explanation of work performed as well as the warranty.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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