Caliber - Colton

4.9 (416reviews)
99%
1206 Via Roma,  Colton,  CA  92324

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (416)

My Experience

Everything was extremely perfect from the moment that I walked in the door from the front desk Lady who was very helpful and had a very professional and great attitude, and answered all the questions I needed.to Jesse, who was fixing my car and made sure I knew everything about it. I was always updated on everything and the experience was five star. This place is absolutely incredible. You guys did a wonderful job. most love the fact that I picked up my car and it was clean and freshly washed. Thank you so much for your service.

My Experience

This was my initial experience with filing a claim and managing significant damage to my vehicle. Caliber Collision streamlined the entire process, making it remarkably straightforward from inception to completion. I was consistently updated on the progress of the repair. The team at Caliber Collision in Colton ensured a stress-free experience. Upon vehicle retrieval, I simply returned my rental to them, and they managed the entire return process, which was a significant convenience. The entire team, from the manager Cynthia to the rest of the staff, incliluding Jess F. demonstrated exceptional service. They even provided a complimentary car wash, including interior cleaning and vacuuming. I was profoundly impressed by the professionalism and courtesy extended by the entire staff. Thank you.

Likely to Recommend

I intend to share this information about the Colton location to various municipal groups, given my satisfaction with the services received. Cynthia and her team went above and beyond!

Repair Quality

The staff was polite, and Manager Cynthia made the whole process easy and smooth!

Customer Service

Returned Clean

My Experience

Thank you for fixing my vehicle within the week, everything went well staff is very helpful and friendly.

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Repair Quality

Customer Service

Returned Clean

My Experience

Caliber collision as a whole is such a trusting company, but the Colton location has been my favorite. Jess and Cynthia worked super hard to ensure this process went smoothly with updates on the car often. They are super intimate with their customers and do very meticulous, cost-effective work. The repair was done in an ample amount of time and was returned to me in amazing condition. Definitely recommend to anyone needing auto body repair.

Likely to Recommend

I would recommend anyone to the caliber collision, but this one in specific because it was so small and intimate. They were very friendly and even gave me a complementary part from another accident to make my car look its best.

Repair Quality

I'm giving this score because everything went so smooth with no delays. They were very good about communication and the car came back and drives in perfect condition, like the accident never happened.

Customer Service

They were very intimate and reassured me every step of the process with frequent phone calls and text message updates.

Returned Clean

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Excellent Service

Repair Quality

Customer Service

My Experience

I was very pleased with their service, they are extremely helpful with the whole process of taking my car for the repairs and getting the rental car.

Likely to Recommend

I would definitely recommend Caliber to family or friends when needed

Repair Quality

The personnel are very professional and prompt, helpful they finished as promised. I definitely recommend them for service

Customer Service

They were very professional, friendly and finished on a timely manner.

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Repair Quality

Customer Service

Returned Clean

My Experience

Overall, the team was very friendly and provided great customer service. When I picked up my car, I did have to point out that the fender was popping out too much, but they fixed it right away without any issues. I also had to bring my car back previously for another concern, which was a little inconvenient, but the staff was always professional, helpful, and willing to make things right. Besides those issues, the team did a good job and I appreciate how attentive and courteous everyone was throughout the process.

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Returned Clean

My Experience

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Repair Quality

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Jess was excellent. The work was top notch.

Repair Quality

Customer Service

Returned Clean

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Returned Clean

My Experience

10/10 customer service, Jesse and Cynthia were helpful and my truck looks so much better thanks to them and the technician team :)

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Repair Quality

Everything was perfect my truck was restored right back to being brand new :)

Customer Service

Jesse and Cynthia were very helpful and super kind

Returned Clean

My Experience

Jo’s done well very satisfied

Likely to Recommend

I would highly recommend a shop. The job was done on time before time. Very satisfied.

Repair Quality

I was very happy with the results and did not take that long at all. Very satisfied.

Customer Service

They were all very nice felt very welcome

Returned Clean

Likely to Recommend

Experts in their field!

Repair Quality

Body work and the Windshield replacement are totally fixed, car is back to looking amazing!

Customer Service

Jess & Cynthia and the team at the Colton branch are top tier, they are customer service experts, guided me through the headache of auto insurance processes with professionalism and kept me updated regularly.

Returned Clean

My Experience

Completely satisfied, professional service.

Likely to Recommend

Repair Quality

Very

Customer Service

Returned Clean

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Repair Quality

Great service! They finished my car very quickly ahead of schedule. They also delivered my car to me which was an additional added bonus. Hopefully I won't need to go to them again anytime soon but if I ever need them in the future I will be going to them!

Customer Service

Returned Clean