Caliber - Columbia - East

4.8 (518reviews)
96%
5919 Two Notch Rd Bldg B,  Columbia,  SC  29223

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (518)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Job was well done

Customer Service

Good job

Returned Clean

My Experience

I was completely satisfied with my repairs and it was done in a timely manner. I also appreciate the updates I received during the process. Well done!!

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Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Thanks to Josh and his team.

Likely to Recommend

Repair Quality

It looked good but had to take it back as the work was not completed to my satisfaction. There were parts that they missed

Customer Service

Customer service was courteous and understanding. Josh was great

Returned Clean

My Experience

Josh and the crew was really professional and did a great job with my car and communication was great

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Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was soo friendly Thanks a million

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Everything was completely to my satisfaction. The facility was immaculate including the restrooms and waiting area. The receptionist was friendly and polite. Josh, who I assume is the service manager, was very complete in his explanation of everything to me, and Patrick who actually did the work on my car came out to explain one final thing to me. All communication was via a text and kept me updated every step of the way. When the car was ready, Josh made a personal phone call to advise me. I will recommend Caliber Collision to others for their efficiency and quality work.

Likely to Recommend

Repair Quality

I was very impressed with Caliber Collision how they treated me and how my car was repaired. From the receptionist to the service manager Josh and the person who actually did the repairs, Patrick, I was treated with friendliness and respect. They kept me informed via text throughout the process and I received a personal phone call from Josh when my car was ready, actually ahead of schedule. I will be happy to recommend Caliber Collision to others.

Customer Service

See previous comment

Returned Clean

Likely to Recommend

Repair Quality

I think they did a great job on my daughter’s car

Customer Service

They always let me know where they were with the car

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Absolutely

Repair Quality

Amazing communication and great work in a timely manner

Customer Service

Great communication and professionalism

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Josh was friendly, informative and took an active role in keeping me updated on repairs. He explained everything in detail! He's a great asset to your company. Thanks, Caliber Collision

Likely to Recommend

Repair Quality

I love the way Mr Josh put my black Honda back together but he forgot to fix my driver window

Customer Service

Returned Clean

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Repair Quality

Excellent customer service

Customer Service

Returned Clean

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Repair Quality

Work looks perfect

Customer Service

Returned Clean

My Experience

Just magnificent and beautiful job done!

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Repair Quality

Customer Service

My Experience

My overall experience with Caliber Collision was great. Ms. Daissy-the service advisor I had was very knowledgeable and professional with great customer service. I appreciated the emails or phone calls I got from Caliber Collisions that kept me updated throughout the entire process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean